Location
BeachfrontProperty Information
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Resort Details
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4081 reviews
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Nov 19, 2024Not worth the price…we will not be back
A lot depends on what you like…none of our boxes were checked. The amenities provided were lacking compared to other Secrets resorts. There are 3 pools (2 in the center and a jet tub out back. All were extremely cold and uncomfortable to be in. Even the one with jets didn’t heat up. The Spa pool was available for 2 hours per day, but hairnets are required to enter. In the 10 days we spent here not once did we see or have someone ask us if we needed a drink at the pool or at the beach. We got all the drinks ourselves. The 2 inner pools require you to go to the lunch restaurant bar, there is not a bar near the jet tub and the beach bar have drinks on the menu that they can not make. We couldn’t sit out on the balcony without smelling cigarette smoke. They allow smoking on the balconies so there was always smoke wafting into our room. There are only a few TV channels in English, we usually bring our firestick, but their internet couldn’t support it and it ended up blocking us from using it. There was nightly musical entertainment…but it was not our thing. We are not food people, so we were happy with the buffet, but the same foods were inconsistent from night to night…some days it was good others it wasn’t. There is a 10€ service fee if you wanted to order room service. We walked into town an got a gelato most days of our stay. That was the best part is how close we were to the town, it was a short 30min walk that can be done on the streets or by beach. This however is not enough that we would ever consider coming back. This was a long flight from the US and not worth it in my opinion. But as I said to start everybody looks for different experiences when they vacation.
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Nov 17, 2024Relaxing holiday
Excellent hotel, very relaxing experience. Hotel delivered a cake to our room for my birthday which was a nice touch as we hadn’t asked for this. Rooms kept very clean and all staff very friendly and efficient. Entertainment was rubbish and as there was only one bar open for after dinner drinks, most nights we took drinks to our room to relax there. Don’t bother with upgrade to privileged as not much difference to experience and the sea view is nothing special, we have better sea views where we live.
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Nov 14, 2024
Stunning hotel worth a visit
Worth the money, based on hotels we walked past during our holiday, it was clear this hotel is luxury and stands out. Visited with the wife for a short break, hotel was beautiful, elegant and classy. Outdoor pool area was excellent. Hotel great location with nice short walks into town centre. Room was spacious and well designed with great views of pool. Gym was decent. We only had breakfast option which was buffet option with wide range of options and different foods each day.
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Nov 11, 2024
Not 5 Star, very disappointed
This certainly isn’t a 5 star hotel. Heated pool was cold with tiles missing all over. Building work being carried out inside the hotel and on the beach right outside our room and next to the beach lounger with constant noise. Bars/restaurants not open that are advertised on the website. Leak damage and all walls stained in the bathroom in our room. Dirty cups and spoons put in the room. Broken windows repaired with brown tape. Spa pool also has tiles missing everywhere and very dated. Parts weren’t included and had coin machines for you to be able to use. Birds eating from the breakfast buffet. For what they charged this certainly is not what we were expecting. Surrounded by derelict building sites cover in graffiti. I will not be retuning as visited much nicer hotels for the same price, sometimes less. While hotel needs some serious updating and repairs to be a 5 star hotel
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Nov 08, 2024Very clean and tidy 4*
The Hotel is very clean and the staff are very professional and attentive, the pool was freezing cold, but when you were in the pool it was very refreshing. The breakfast was excellent with a good variety and choice. I would like to see more transparancy with the pricing of the variation of tarrifs! This is a solid 4 star hotel a little rough around the edges especially in the spa.