One of the first Secrets Resorts & Spas in Europe, Secrets Lanzarote Resort & Spa is a relaxing adults-only retreat in Puerto Calero Marina in the Spanish Canary Islands. This hotel offers guests seeking romantic views of the deep blue Atlantic Ocean an inviting getaway. Enjoy exquisite restaurants and bars, sparkling pools, a rejuvenating spa and a fully-equipped fitness centre, all under one roof. Our 24-hour multilingual Reception team can help you to plan exciting excursions to renowned destinations, such as the crystal-clear waters of the Papagayo Beaches and the volcanic Timanfaya National Park. Escape to Secrets Lanzarote Resort & Spa and enjoy a well-deserved pampering experience in the Canary Islands. At Secrets Lanzarote Resort & Spa, guests can relax in 335 luxurious non-smoking rooms and suites with spectacular views, most overlooking the majestic Atlantic Ocean. Suites are fully-equipped with a furnished terrace, a king-size bed or two double beds, and a spacious bathroom with a whirlpool bathtub and walk-in shower. Complimentary Wi-Fi throughout the resort allows guests to keep in touch with the people they are travelling with, as well as with friends and family back home.
Secrets Lanzarote Resort & Spa offers a wide range of excellent activities and facilities for an easy, breezy experience. Take a dip in one of our four sparkling pools, work out in the fully equipped fitness centre or enjoy our interactive entertainment team’s activities and performances. * Additional costs may apply.
Location
Puerto CaleroProperty Information
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Resort Details
General Policies & Fine Print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8830 reviews
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Jan 19, 2025Restful winter stay
Debated for a long time as to where to book in lanzarote but definitely made the right call. The team here are fantastic. The hotel is situated at the end of puerto calero, beside the sea and hills (no sandy beaches nearby fyi) The stand out element for me personally was the excellent spa. Not just the sauna/pool facilities but the treatments. Dolores runs a great spa and you can tell from the moment you visit it. (Try the Tibetan singing bowls for some real zen) Room was great - all that you can need. Walls a little thin perhaps (is my only real negative but I’m a light sleeper). Puerto Calero is only a 5 minute walk. Puerto del Carmen approx 45 min walk or you can take the water taxi. Worth exploring further as it’s a small island. Plenty of eateries if you’re not all inclusive. I’d return to this hotel as the staff are all just great especially Konte who was particularly helpful with an issue, and Veronica on reception - both real assets to the property. Adults only is heaven, it’s a more serene hotel, no crazy loud entertainment or noise around the pools.
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Jan 19, 2025Nice Hotel but had a few issues.
Lovely hotel and good facilities. We stayed in a “garden view” room. However, the view was of the car park, some construction with a couple of trees directly in front. We requested 3 times to be moved without this happening. We got fed up of the excuses so gave up. The pillows and bed were awful. Having stayed in a number of 5 star accommodation, I can say they are the worst I have experienced. The room was not cleaned on the majority of our stay till late afternoon. They obviously don’t employ enough cleaning staff. The location is good near Puerto Calero, it is a 45 minute walk to Puerto del Carmen. However, you can get on a water bus which costs 11 euros one way. Overall, despite the above issues it was a lovely hotel.
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Jan 18, 2025
First class
The hotel itself was fantastic. The room was lovely. The food , drinks and entertainment were excellent. The pools and outside seating areas were idilic and so relaxing . The spa was also lovely and relaxing with excellent staff to explain the facilities to us . The staff throughout the hotel were very friendly and could not do enough for us . On our last day a lovely hand written note from Carla L from the guest experience team was left in our room with a bottle of wine . 10out of 10 .
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Jan 18, 2025
Excellent few days - sold on the brand!
I booked this holiday as a surprise for my wife - 3 nights away, with no expectations other than to relax by the pool with some nice weather. On arrival we were so pleased with how warm and welcoming the staff at the check in were. They were incredibly helpful and refused to let me carry my own bags to our room. Our room was much better than expected. I booked the holiday in the BA sale and expected a basic room. The room was anything but basic. Clean, spacious, well designed and with a 'his and hers' sink. The balcony area and the view were just spectacular and a real bonus. We tried most of the restaurants including a buffet dinner at the World Cafe (breakfast restaurant), Portofino and Oceana. My wife is vegan and the staff made sure to be proactive in making sure she was catered for. The options in the buffet varied each night so some nights would be better than others - the night we went to the buffet dinner there were a decent amount of options, so we did not have to ask for any vegan dishes. Breakfast was brilliant - fruit, cooked foods, breads, pastries, cereals - best hotel orange juice I've ever tasted. The atmosphere was brilliant. In January the hotel was not extremely busy so you felt like you had a private resort at times. However in the middle of the day there were plenty of people around the pool and at dinner times, the restaurants were full so there was a nice atmosphere, without ever having to wait for a table or a pool lounger. Very pleasantly surprised by how good our experience was, we're now looking at another family holiday with our daughter and will look again to the Hyatt brand, specifically their family friendly 'Dreams' option.
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Jan 18, 2025Very relaxing stay
Lovely clean, comfortable, well located hotel. Staff were very friendly and helpful, especially Konte who was always on had with information and a friendly smile. All service was exceptional! The food is very good, especially the Italian restaurant. Very fresh and full of flavor! We tried the buffet for lunch one day, and as we attended later in the day, we didn't have much time to enjoy our meal. Just after sitting down to eat we were told the buffet would be closing and we had ten minutes to get anything else we wanted. We felt very rushed and couldn't enjoy the meal properly. Feedback for the hotel is to guests know the time the buffet will stop serving if they attend later in the day. We would have gone to the Barefoot Grill had we known. Overall we had a wonderful and relaxing stay and would return!