Resort Details

Dining
OnSite Dining
  • Aqua

    Healthy Cuisine

  • Barefoot Grill
    Grilled Specialties
  • Barracuda
    Swim-Up Bar
  • Coco Café
    Premium Coffee & Snacks
  • Himitsu
    Pan-Asian Cuisine
  • Manatees
    Beach & Pool Bar
  • Market Café
    International Buffet
  • Portofino
    Italian Cuisine
  • Rendezvous
    Lobby Bar
  • Revive
    Spa Bar
  • Sugar Reef
    Beach & Pool Bar

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 5556 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Exceptional Experience

    We had such a great experience at Secrets Papagayo! The view was beautiful, food was delicious, and staff were exceptional. I highly recommend going to the Seaside Grille and asking for Yessner as your service- he's amazing! Alison with the activities team was so much fun. Make sure you take advantage of the Sunset Hike offered at the resort as well as the other free activities.

    Mar 29, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Amazing Views, wonderful staff, great food.

    Wonderful people! Keep in mind it is not a Sandals resort which was what we used to, so they did not have certain things like a full stocked bar in the rooms, but you do get a bottle of rum! Not sure if the higher level rooms received more. We were at the bungalows

    Mar 28, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Ups and Downs

    Although we had a wonderful rest we do feel we should feedback some valid downfalls to this hotel as we were informed it was a couples, quiet and romantic location. This is incorrect. We feel it is a four star and not a five star hotel. We had to constantly ask for towels and drinking water in our room. There was a lack of tea and various items missing daily in the buffet restaurant. The hotel also hosts weddings every weekend and this brings large groups. The main pool is a rowdy pool and has a 'spring break' atmosphere which is great for some but when you are told that this is a couples hotel and it has a chilled romantic vibe this was a huge shock. There is a quiet pool but you are cut off from the activities and daily classes and there is one restaurant at this pool. We have also taken this up with our tour operator. A huge negative also was our room and the adjoining door to the next room. I was told this was from when the hotel was a family hotel in the past. We heard everything that the guests got up to and obviously vice versa which for us was very uncomfortable and not at all private. The sun bed situation that other reviewers have mentioned unfortunately does exist. Fortunately I am an early bird so had my bed every day but I was there at 6am and by 7am most beds were taken. More beds are needed and parasols. We wouldn't return but we would like to thank the staff for trying with the resources that they have and the pool staff especially make an effort daily to entertain everyone. The drivers around the resort deserve a shout out for their impeccable manners and friendliness.

    Mar 25, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Don't waste your money

    Worst so called 5 star ever visited. Disgusting food everywhere, very weak drinks, and be up at the cracking of dawn to get your sunbed (and I MEAN DAWN). Only 60% occupancy and still no beds. You have to use the shuttle to get anywhere that is up hill. Very steep.

    Mar 24, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Costa Rica Vacation

    bed is comfortable with wonderful cotton sheets that keep you cool and comfortable staff is friendly and outgoing in all areas. Love the fun activities you can participate in as well spa is wonderful and best massages and facials, they really know how to take care of your personal needs

    Mar 23, 2025