Resort Details
- Barefoot Grill
Located pool side with stunning ocean views serving A la carte grilled specialties.
- Bordeaux
A la carte fine French cuisine.
- Coco Café
Premium coffee and deli snacks served in a casual and relaxed atmosphere.
- Desires Music Lounge
Contemporary music lounge featuring flat screen TVs, dance floor and DJ.
- El Patio
Savor Mexican A la carte cuisine in a traditional and authentic Mexican ambiance.
- Himitsu
Specializing in a fusion of Pan-Asian A la carte specialties
- Manatees
Swim-up service and enjoy a cocktail by the pool.
- Market Café
A buffet specializing in international cuisine, show cooking experience with theme stations.
- Oceana
Fresh fish and seafood prepared in a quiet and romantic seaside setting.
- Piano Bar Lounge
Wine and world-wide cocktails in a private ambiance.
- Portofino
Enjoy delectable Italian A la carte cuisine.
- Preferred Club BarExclusively for Preferred Club guests.
- Rendezvous
Lobby bar featuring chic furniture for lounging with a refreshing cocktail.
- Seaside Grill
Located pool-side serving A la carte grilled specialties.
- Showtime Bar
Sip your favorite cocktail while enjoying our impacting nighttime entertainment.
- 24-hour room service
- All-inclusive meal plan
- Beachfront
- COVID test onsite
- Currency exchange†
- Exercise gym
- Golf†
- Jacuzzi
- Live entertainment
- Meal Plan Type: All Inclusive
- 24-hour room service
- All-inclusive meal plan
- Beachfront
- COVID test onsite
- Currency exchange†
- Exercise gym
- Golf†
- Jacuzzi
- Live entertainment
- Meal Plan Type: All Inclusive
- Meeting rooms†
- Pool
- Restaurant†
- Spa†
- Tennis court
- Water sports†
- Wireless internet connection in public areas
- Business Center
- Fax Machine
- Printer
- Please contact the hotel for additional information.
† Fees may apply
- Beach
- Dart board
- Fishing †
- General †Cooking classes, bocce ball & horseshoes.
- Golf †
- Pool
- Sailing †Catamaran
- Scuba diving †
- Spa †
- Tennis court
- VolleyballBeach and pool volleyball.
- Water activities †- Kayaks
- Water polo
- Water aerobics
- Paddle boards
- Scuba diving at the PADI diving centre available at additional cost
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
10965 reviews
-
Mar 11, 2025Wonderful week with friends!
The rooms are very dated and in need of repair hence the big renovation in April. We paid a lot more for a swim out room and the pool was so tiny and ice cold. We didn’t even use it. Best part of this resort is hands down .. the ocean!! Big waves, white powdery sand, no sargassum, absolute perfection!! Unfortunately, they do not offer enough lounge chairs on the beach. Only a select few people who get up at 6am to grab them, will have chairs. Very unfortunate as it’s such an easy fix. Tons of room, I don’t understand it, buy more!! Food was fantastic. We went to most of the restaurants. Incredible food! Staff work so hard at this resort, there’s nothing they won’t do for you! Tipping well definitely helps. It’s very close to the airport, maybe 40 mins through the city. Check in was so easy with drinks waiting upon arrival. Watch out for TimeShare guy Chris after you check in. They will offer you $280 resort money if you view the new Dreams resort rooms and listen to their sales pitch. It takes 2 hours and you have to give a very firm NO in order to get out of there! The $280 can be spent at the gift stores, golf, spa etc. I thought it was worth it to get the resort money, as golf was insanely expensive! We used all the resort money on golf, and then some! After dinner it was kind of boring. The disco music after 11pm will kill your ears if you are over 30. It’s really for the 20 year olds. There’s nothing much for an older crowd after 11pm. The resort is very hidden in tropical bush. You can’t see where everything is. A golf cart takes you to the sports bar, disco, restaurants, main lobby etc. Its lush and beautiful! I would not go back to this resort, nor pay that kind of money again. I’ve been to many great resorts that offer the same for a lot less. Even so, we had an absolutely GREAT week because it’s all about the people that you go with, really.
-
Mar 11, 2025Most rooms do not have an ocean view, so don't pay extra for one!
Pretty good for an all-inclusive resort! Very nice beach (but very short on beach lounge chairs), very nice pool, lots of restaurants to choose from with good food. BUT DO NOT PAY EXTRA for an ocean view! We did and got at best a partial ocean view (see photo). They were willing to move us, but only after 24 hours, and now refuse to give a partial refund or any kind of compensation.
-
Mar 10, 2025Beautiful beaches and relaxing pools
The beach and pools are fabulous - lots of chairs - staff help with securing Bimini Beds on beach. Calm waters, beautiful soft white sand. The rooms were luxurious and the staff very friendly. Highly recommend Secrets Playa Mujeres - we would love to return here!
-
Mar 10, 2025Secrets Playa Muerjes
Overall I was disappointed in our stay at Secrets, there are many things about the resort that need to be updated starting first with the rooms. There are few outlets and our shower was broken. For the restaurants and bars the resort seems very understaffed and it took a long time to get any sort of food or drinks. It didn't feel like it lived up to the standard of secrets or the amount of money we spent.
-
Mar 09, 2025
Great experience
The entertainment team was amazing! Felix and Carlos will take care of you! The volleyball was the best! Great competition! We had a great time! They were always engaging and had something for us to do. The food options were very good. I found something I liked at every restaurant!
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- AdvisorySecrets Playa Mujeres Golf & Spa Resort will undergo an extensive enhancement project starting April 2025, aimed at upgrading amenities, common areas, and guest rooms to maintain its luxury standards under Hyatt’s Inclusive Collection. Key Points: Normal Operations: Through April 15, 2025, despite some renovations in 2024. Temporary Closure: April 15, 2025, to December 15, 2025. Impacted reservations will be relocated to nearby resorts.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel