Resort Details
- Various BarsKnights English Pub. Located on the second floor with an incredible view of the property’s interior, with a combination of big screens and table games to offer a perfect entertainment.
Amber Lounge. Enjoy a spectacular view of the Mexican Caribbean, located on the 4th floor overlooking the ocean. Pamper yourself with incredible premium drinks and delicious sandwiches.
Serendipity Music & Bar. Fun, music and sports are the main activities here, on the 1st floor.
Coral Bar. Our beach bar is perfect for enjoying a refreshing drink while working on your tan. Located by the infinity pool.
Lobby bar. This elegant bar is located right in the middle of our lobby area. Enjoy your favorite drink or just enjoy the view of the heart of our property. - Various RestaurantsLa Pergola: A buffet style restaurant with an extensive selection of international cuisine for all tastes, offering air-conditioning and located by the lobby. Breakfast , Lunch and Dinner, every day of the week. *
Galerie Des Sens**: Sophisticated restaurant offers signature cuisine, creation of the renowned Mexican chef John Bertrand; in an intimate atmosphere inspired by the Louvre museum, with a defined menu. Adults only. Located on the second floor. Reservation required**.**Dress code: elegant (gents: long pants, collared shirt, closed shoes. Ladies: dress, slacks, shoes, sandals).
La Tentazione: An exquisite Italian specialty restaurant with an intimate atmosphere inspired mainly by the cuisine of northern Italy. Located on the “Beach Level”.*
La Finca de Ana: This Mexican specialties restaurant represents the soul of Mexico in a festive and joyful atmosphere that brings together the country’s most emblematic regional dishes. Located on the “Beach Level”.*
Rodeo Grill: This Western Steakhouse style restaurant features prime cuts and show cooking, and, along with country music and our mechanical bull, will make your dining experience unforgettable. Located on the “Beach level”. *
Las Brisas: This convenient snack bar can be found at beach level, between our main pools.
Kiosko: A contemporary and casual snack bar located by the lobby and movie theater, offering healthy food and a selection of late-night snacks.
The Tea House: This is a family favorite, with a selection of coffees, teas, gelatto, bites, petit fours and cookies, located by the Aquapark.* Subject to availability according to temporality.
- Child programs†
- Exercise gym†
- Meeting rooms†
- Pool†
- Spa†
- Please contact the hotel for additional information.
† Fees may apply
- Beach †Beach volleyball
- Children's program †Adventure Club and Baby Explorer Club
- Fitness center on-site †
- Miniature golf †
- Pool †3 pools, onw which is adults only.
- Spa †
- Teen programs †
- Water activities †Aqua park
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1799 reviews
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Feb 18, 2025Family dinner
It was fantastic. We celebrated our son's birthday, and Anna made it truly wonderful. My son turned 15, and he really enjoyed that restaurant. Anna put in her utmost effort. The food was delicious. Incredible. All so good!!!!!!!!!!!!!! !!!!!!!! !!!!! Will be back tomorrow ❤️🔥
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Feb 18, 2025
Great spot for families
Great resort. Really good for families. Bartenders that were excellent: Domingo and Justo (lobby) and Dominic (poolside). Great servers at the buffet. Please tip them well. Great shows too. There are shows every night (dancing, magic, circus, etc).
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Feb 18, 2025
Good daycare
The daycare here was a great experience. Our child was begging to go every day and Keyla made it a great experience for them. We stayed for 7 days and 6 nights, and they spent each night and some days with the daycare attendants. They do have separate facilities for 3 and under compared to 4+
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Feb 18, 2025
Amazing kids activities
Checked into this amazing hotel for a few days . It’s very nice and clean and staff are very helpful . The kids activities have been 10/10. Andres was very nice and friendly. He made my daughter feel very comfortable with her first zipline experience
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Feb 17, 2025
Amazing filet mignon and even better service by Ana
We came here for a 40th birthday dinner and our server Ana (Anita) delivered! A party of 12 was no big deal to her and she managed our table perfectly! The best service we have received here and by far the best dinner! The filet mignon was cooked to perfection, including the crispy broccoli and asparagus. We will be back here tomorrow for dinner!
- AdvisoryThe Municipality of Puerto Morelos, will be charging an Eco Tax of 31.12 Mexico Pesos (approx. $1.67 USD) per room, per night for the Environmental sanitation fee until further notice This amount is a mandatory charge that should be paid, per room, per stay and is not under the discretion of guests or visitors. During check-in, the fee could be paid in Mexican pesos, American dollars, or credit/debit cards.
- AdvisoryIn Sensira Resort & Spa Riviera Maya, will have an additional surcharge to our mutual guests, starting December 1, 2023; which includes Chef John Bertrand's 9-time degustation menu, with premium seasonal ingredients, along with wine and cocktails pairing. The additional price per adult is USD 65, including taxes.
- AdvisoryThe Municipality of Puerto Morelos will be charging an Eco Tax of $1.70 USD per room per night for the Environmental sanitation fee until further notice. This amount is a mandatory charge that should be paid per roomper stay and is not under the discretion of guests or visitors. During check-in, the fee could be paid in Mexican pesos, American dollares, or credit/debit cards.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.