The all-inclusive program includes the following amenities:
* Welcome drink at arrival.
* International buffet and a la carte menu – breakfast, lunch & dinner.
* Unlimited dinners at the a la carte specialty restaurants. Reservation is required, dress code applies.
* Domestic and international beverages by the house from 11:00 a.m. to 01:00 a.m. at the Hotel restaurants and bars (all beverages are by the glass, one per time. According to restaurants & bars schedule).
* Mexican Fiesta every Thursday (when weather permitting).
* Sunday Champagne Brunch with live Mariachi and Marimba music.
* 24 hrs Room Service (Room service accompanied of food & non-alcoholic drinks per service.)
* Free wireless WiFi at Rooms, Lobby and pool area up to 5MB**
* Beach and pool waiter service.
* Day and night activities; entertainment for kids and adults according to a weekly program.
* Free access to Sheratoons Kids Club (Xbox’s and Wii are available) and Mini Disco for children ages 5 - 12.
* Safety deposit box with space for laptop
* All taxes and gratuities included.
Important Information: Redemption information will be provided by the hotel at check-in.
Resort Details
- Various Lounges/Bars
- Embarcadero Gastro Bar
- Pool Bar La Palapa
- Pool Bar La Carreta
- Lobby Bar
Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel upon arrival for hours of operation, reservation policies and dress codes.
- Various Restaurants
Reservations are required, and a dress code applies.
- La Villita Restaurant – International buffet and à la carte menu (Breakfast, Lunch & Dinner)
- Gaviotas Restaurant – Mexican Gourmet (Dinner à la carte, 12 years and older only)
- Trattoria Al Fresco – Italian (Dinner à la carte)
- IL Pescatore – Sea Side Grill (Dinner à la carte)
- La Pergola – Snacks (À la carte)
- Pizzería Alfresco – Pizzas (À la carte)
- Punta Sal – Seafood & Steak
Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel upon arrival for hours of operation, reservation policies and dress codes.
- 24-hour front desk
- 24-hour room service†
- Accessible facilities
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- 24-hour front desk
- 24-hour room service†
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Children's play area
- Concierge desk
- COVID test onsite
- Elevators
- Exercise gym
- Free parking
- Golf, Offsite†
- Housekeeping - daily
- Internet services
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Outdoor pool
- Pets allowed†
- Pool
- Restaurant†
- Safe deposit box
- Sauna†
- Shopping mall†
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Valet parking
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
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Sheraton Buganvilias Resort & Convention Center is a gem among Puerto Vallarta’s wedding sites, providing elegance, exclusivity, privacy — whether a large affair or an intimate wedding, you can count on our experience and personalized planning. Host your special day on our charming heart shaped garden overlooking the romantic Banderas Bay. Dance the night away under the stars and mingle with your guests in our award winning gardens, where palm-tree pathways encircle gently lapping pools and waterfalls.
Please contact the hotel directly for specific questions regarding pricing and availability.
† Fees may apply
- Children's program, onsiteOpen year round from 10am to 6pm. Available for children 5 to 12 to come and go during hours of operation. Parents must register the kids and must stay on-site. A Mini Disco is available for children twice a week in the afternoon (subject to hotel occupancy).
- Direct access to a beach
- Fitness center on-siteAt Sheraton Fitness Center, we make staying fit easy and enjoyable, even while traveling. Our top of the line gym equipment and adherence to quality standards ensure a premium experience. We understand that exercise and travel go hand in hand, which is why we have designed our fitness program to help you achieve your wellness goals. Focused on four key areas, Mindset, Movement, and Recovery, our approach supports your overall health and well-being.In addition to the gym, stay active on our four tennis courts (fees may apply) offering you even more options to maintain your fitness routine while on the go.
- Hot tub1 Outdoor Hot Tub
- Non-Motorized Water Sports †Arranged with concierge; available from independent providers.
- Outdoor pool
- PoolThere are 2 huge beautiful pools on site with swim up bars. One has an open jaccuzi and waterfalls and is a quiet pool. The other offers pool activities. Both pools are heated.
- Spa †The best exclusive Spa experience in town, rejuvenate your senses at our Private Label Spa Maiavé, featuring a hydrotherapy circuit designed to leave you feeling refreshed and revitalized. Fees May apply.
- Tennis court †There are 4 lit tennis courts onsite.
- Gambling †
- Golf †Golf Course located within 5 Miles of Property.
- On-site EntertainmentDynamic entertainment: From themed nights to beach and pool volleyball, ping pong tournaments, and a vibrant Kids Club offering Mini Disco, Games, and Movies, there's always something exciting happening for guests of all ages. Delight in the vibrant culture of Mexico with our signature Mexican Party and Sunday Brunch, featuring unlimited mimosas, live mariachi music, marimba performances, and more all included in our All-Inclusive Plan, ensuring unforgettable memories without any extra charges.
- Art Galleries and shopping
- The famous boardwalk "El Malecón"
- The main Church, Our Lady of Guadalupe Parish
- The main square and City Hall
- Other Local AttractionsExtreme sports have become an increasingly popular part of more and more vacations. From bungee jumping to tumultuous hiking through the Sierra Madre Mountains, Puerto Vallarta offers some of the most exciting 'extreme sports' activities in the entire world. Mexico's hideaway is more than just sun, sand and beaches-adventure-seekers can see just how much fun 'getting wild on PV' can actually be.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8826 reviews
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Feb 18, 2025Unfriendly management- wrong room
We checked in on Friday 2/14 to what was supposed to be an ocean view room. We paid for 3 nights at an ocean view. No one told me at check in that my room was not what I paid for. I received a dirty outdated room with a view of a wall. When I called the front desk, I was told they were sorry about giving me the wrong room but unfortunately, they couldn't move me because they were completely sold out. I was told by the woman on the phone that they could move me first thing on Saturday and she would call me back to see how they could make up for Friday error. I never received a call. On Saturday I called reception inquiring about the room changing at 12:00 and was transferred to Vanessi the duty manager. This woman was rude and curt and told me that they were well within the time frame as guest check out was at 12 but they had until 1pm as a grace period and I needed to wait until a room was open. I asked her for her name again and informed her that I had paid for a certain room and that they had created a frustrating and inconvenient situation, Vanessi responded with "ok" I did inform her I would contact Sheraton as her behavior and lack of help was rude and not a representation of Sheraton to which she said "ok". I contacted Paola via email who was the person the reservation was made with she apologized and said a Mr. Gomez would contact me immediately. No one contacted me as a Mr. Gomez only this rude Vanessi to tell me she would be moving me to the 20th floor which was a room I was not qualified for based on my reservation but she was doing it as a courtesy. I couldn't believe her condescending tone and behavior. I was moved to another room at 2:30pm. Upon check out I was told I still owed 16.00 dollars which is absurd as I showed him the confirmation from Paola that I had paid in full $1300 for my stay. This was ridiculous as he had no idea what the charge was only to tell me it was because I changed rooms. To say this was not the relaxation I was looking for is an understatement. The restaurants reservation was a nightmare and more than half the food offered at Punta Sal was not included in the all inclusive menu. Between Vanessi, the wrong room and the extreme limits on food items at the restaurant I am beyond upset and disappointed. The only bright light were the pool servers and bartenders incredibly patient, friendly and hard working.
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Feb 18, 2025
AVOID if you’re 🌈 and want a beautiful trip
I have no idea why anyone would stay here. Even if you’re staying free on points, I would avoid this hotel. If I wanted a chain hotel where I never left my hotel - I’d go further down towards Mismaloya/Conchas Chinas and stay at the Hilton/Hyatt/Blanca/etc. The views are SPECTACULAR and the accommodations are much nicer. If you are thinking about the Sheraton because it is walking distance to town, this place is not quite close enough to be comfortable walking to-and-fro in the hot sun, so I would find one of the gorgeous boutique hotels in Zona Romantica. If you’re from the lgbtq community, I’d try the Tryst hotel in Zona Romantica. The beaches aren’t great in PV hotel areas (rocks and trash), so I’d say do the great rooftop hotel pools and take the cheap Ubers down the coast to more private beaches for a day if you want. Lastly, even though it is a Marriott Bonvoy property - they will hound you for timeshare meetings. It feels super icky and manipulative and NOT what I EVER want on a vacation. The staff here are all super kind, but I think you’ll find that Mexicans in general are super nice and gracious hosts, so great service will be found at all hotels. I would never ever stay here again (the beds feel old and our coffee maker didn’t work) and wish we’d stayed at Tryst or down in Mismaloya.
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Feb 16, 2025Timeshare Bypass
We bought and paid for a getaway. One bedroom, kitchen and balcony ocean view. They gave us a lock off with partial view, no balcony or even coffeemaker facilities. They say we don't get what we paid for until we agree to timeshare. This is extortion. Then when you ask for a manager, non on duty during peak check in. We agree to timeshare and get the room we booked and paid for. Extortion at its highest level.
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Feb 14, 2025Kids club
Denise and Evelyn are incredible. Kids loved their time at the club and it was a nice break for the acults. Easily pick and choose activities that best suit the interests of the kids. Definitely recommend this activity for your family. 10 out of 10
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Feb 10, 2025
Dinner at the buffet in Sheraton Buganvillas
Fantastic service from Alfredo and Marco in the buffet restaurant in the Sheraton Buganvillas, always ready to take our drink orders, clear our plates and the fantastic show while making our Spanish coffee which was absolutely delicious!! Thanks guys 🤩
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.Hotel Spring Break Policy:
This hotel does not accept spring break groups.Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.For the comfort of the guest, in 2016 a cashless policy has been instituted on property. The consumption venues such as restaurants, bars, room service, as well as the spa among other services, do not accept cash payments; therefore, it is strongly suggested to establish a credit line upon check in with credit or debit card. A cash deposit will be requested if other forms of payment are not available, any balance will be returned upon check out.
- Pet Policy : Pets Allowed: Extra charges per dog per night. This charge is non-refundable cleaning fee per stay; maximum of 1 pets allowed. The clients will be required to sign a pet waiver upon check in. Regulations and conditions may apply.