Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
-
Amazing time!
My girlfriend and I stayed here for 4 days. The place was amazing and the views from our Moana room was unbeatable. The service from check in to check out was outstanding. Kudos to Noah at check in, Connor at the beach rental shack, and Rosalita our housekeeper. Would definitely recommend and go back!
-
Paradise
The Maui Resort is a beautiful property located on the beach. We enjoyed being able to snorkel right off the beach. We saw fish, sea turtles and monk seals. The pool was large with plenty of seating. Our room was clean and comfortable overlooking the ocean.
-
Great place on a great beach.
We were lucky enough to book a room in the Moana section of the resort, and had a beautiful view of both Molokai and Lanai. We saw whales and pods of dolphins. The only problem we had was trying to deal with the guest below us (ground level) and her excessive smoking. We went to the lobby and advised them of the situation. We were told they would have security look into it. Everyone knows about Hawaii’s strict laws on smoking and we were disappointed when nothing was done. We couldn’t even enjoy sitting out on our lanai when she was out there, not to mention the smell coming into the room with the door closed. She clearly had no concern for anyone else as she smoked right out in the open and in front of the no-smoking sign that is displayed on all units. That being said, the resort is very nice and close to Whaler’s Village, shopping and restaurants. The pool is pretty awesome as well. Kaanapali Beach itself makes staying right on the beach worth while.
-
The week was great, and then it ended on a very sour note
The management at this hotel is absolutely awful. They just called the police and removed our entire group of 30 people on our presidents club trip after we checked out even though they told us we could stay at the pool on the property until our 8 o’clock flight this evening. They wanted us off the resort the minute we checked out And they called the police on us for trespassing
-
Moana building has unbeatable views and peace
The last time we came, the staff recommended we come back in early March to watch the whales, what a great idea! The whale watching was just incredible from our balcony in the Moana building. If you like peace and quiet, the Moana building is definitely the place for you. The rooms are old so you have to be prepared for a bump or crack on the furniture, but the views can’t be beat in the staff. Here is so welcoming. From our favorite waitress at mai tai’s Jules, to Nelson in the main restaurant to the food manager. Chiara everyone is so welcoming and kind. The bell hop staff hustles all the time with big smiles on their face and a welcoming cold bottle of water. We come here for the peace and quiet of nature we spend our sitting in our balcony whale watching birdwatching stargazing are fabulous here if you want a lively environment. Probably want a different part of the resort and they’ll be happy to put you in a room with a lot of enthusiasm and liveliness. But we come for the peace and quiet so Moana is right for us. We’re always looking forward to our next visit. What more can you say about a place to stay?