Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1621 reviews
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Mar 31, 2025Great Service!
Beautiful location and amazing service!!! Jennifer and Emmanuela at Azul restaurant were absolutely incredible and made our experience one to remember! They remembered our names and preferences and were so personable and kind. Would come back just for these two girls!!
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Mar 31, 2025Good ... not super great
First, the good: The staff was friendly and helpful. The food was good and it has four restaurants and the buffet. The room was comfortable. The pool was fantastic. Access to Maho Beach was easy. The cafe was very good for morning coffee and pastry. The less than good: (mostly annoyance rather than real problems) The confirmation stated there was a laundry in the room. As a result, we brought less clothes. Come to find out ... there isn't even a laundry on-site. I'm not sure who lied to us ... the resort or RCI. At check in, they said we only registered for one person, when their own confirmation clearly showed both names. It was rectified quickly. The girl at check in seemed like she was on her first hour of her first shift with no training. Other staff were more efficient. There was a charge for parking, which we learned about at check in. The sliding door to the room balcony squealed like a stuck pig. I'm sure it annoyed the neighbors. Reported it to the desk, but no action while we were there. The shower had a halfway glass partition and regularly leaked out onto the bathroom floor. Made a dam with the bath mat. The near view from our room (6th Fl, 'island view' ie: the back side) looked out over the trash compactor, truck road and air conditioner chillers; so some constant noise and an occasional 'whiff' of less than tropical greenery and suntan lotion. The far view was great! A really cool thing: The bathroom wall into the bedroom area was clear glass. You pushed a button and it turned opaque electronically. Saw that in a movie, but had never seen it in real life before. In summary: Not a bad resort by any means and plenty of good vibes. Probably would try somewhere else, or not want an 'island view' room on the next trip.
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Mar 30, 2025
Excelente, se los recomiendo totalmente
Todo fue excelente, el recibimiento de Angela, el personal de restaurantes muy atentos, la comida fue muy deliciosa y variada, los cócteles y snacs son muy ricos, la vista del hotel y ubicación son fabulosas. Me gustó muchísimo e hice nuevos amigos de otras partes del mundo, adrys62
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Mar 29, 2025
Find somewhere else to enjoy the true sint maarten!
We found sonesta maho mediocre. Food was very much geared to Americans. Fried foods and not the greatest. Best 2 restaurants on the resort was the Italian and Asian. Buffet comparable to cuba . Food options had No caribbean cuisine. So we were disappointed. Lived on pancakes, bacon , fruit and pizza. Wait Staff was happy if your a tipper. Otherwise not overly friendly. Long faces. Maho gift shops extremely overpriced! Maho Beach although cool, was rough and the smell of exhaust from planes to much. We Preferred mullet bay beach ⛱️ 15 min walk away and 30$ a day for 2 chairs and an umbrella. This island is best experienced eating at local restaurants for the true sint maarten experience. We found it mostly seniors and young families. Pool is small and closes at 6pm. Not much night life. Minimal entertainment. Overall wouldn't return to this resort. Find somewhere with breakfast included, and go enjoy the real sint marrten experience. Simpson Bay, orient, grand case or marigot .
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Mar 28, 2025
Ramon is the greatest
Ramon is the best bartender ever. 10/10 Would see him again. Mr tequila is the greatest bartender i’ve ever had, he brings the energy every time you see him. My vacation wouldn’t have been as good if he didn’t work at the bar at night. Will definitely have to come back and get more perfect drinks.