St Kitts Marriott Resort and The Royal Beach Casino

Customer Ratings & Reviews

TripAdvisor Traveler Rating

3924 reviews

• 

  Beautiful Location, Service at a Glacial Pace

  As you would expect of any resort in the West Indies, the views were beautiful and the weather was great. Outside of that, I’d skip this resort and wouldn’t return there. There have to be better options in St Kitts and Nevis. When we arrived, my wife wanted to take a shower after a long day of traveling. There was a wad of someone else’s hair stuck to the shower wall. We never touched it and it stayed right there for the entire stay. That definitely leads one to wonder what gross things you’re not seeing. The main pool in the middle of the resort was never very clear and it always had a grease slick of sunscreen on top. Also not very confidence inspiring. Service and food were good at Fire, but pretty much anywhere else I found myself wondering if someone would find my skeleton there before I got food or drinks. I found myself commiserating with other guests at the bar by the pool, making jokes like “this would be a good place for a bar,” while the staff completely ignored us and, when you did finally get them to do something, they’d take a staggeringly long time to make 2 drinks. Everyone I interacted with seemed equally disappointed in the slow service. In the cafe in the lobby, we had ordered two Pepsis and two waters. The girl working there made individual trips for EACH drink and walked at a snail’s pace while three coworkers watched. I wasn’t sure if we were on candid camera or something, watching her get one Pepsi, walk to the counter, then go back for the second one. Having to sign a slip for every little thing doesn’t help increase the speed and can be an irritation. When you pay for an all-inclusive, they should just verify you have a wrist band or check your room number and call it good. Making everyone sign slips all day is a huge time sink. I can’t even begin to imagine how long it takes to reconcile all those slips daily. I have no idea if my final bill was accurate, though it didn’t seem outlandish.

  Feb 08, 2025
• 

  NICE !!

  This resort checks all the boxes: - Close to the airport - Nice beach - with lots of chairs and umbrellas - Decent pool - Well run front desk and service - Great sports bar in casino In addition, it is well situated with restaurants in walking distance. Our first time in St Kitts - a pleasant surprise with direct flights from JFK Lastly. we used Ken's Taxi several time and he was great 869-663-8615 text him on WhatsApp - super guy

  Feb 06, 2025
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  You can’t go wrong with this choice

  We are golden reward members. This is the largest Marriott property we have ever stayed at in all our years. The facility is spectacular. The beach is wonderful, however, even though there is a coral reef barrier, the water can be rough. You are on the Atlantic side if you are bringing kids. The island is phenomenal. Yes there is music, but never too loud to fall asleep at night. The food on site Has been the best and we traveled out many nights for dinner and lunch.

  Jan 25, 2025
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  Beautiful Beach/Island, Budget-Friendly Hotel, Needs Work/Dated Property

  As a loyal Marriott member and Titanium status I was happy to find a Bonvoy property in Saint Kitts. This is our second time visiting SKB, we truly love the island and everything it has to offer. I have stayed at many Marriott properties and while the staff was accommodating and the resort was very reasonably surprised I was a little shocked at the quality of the resort when we got there. We were upgraded to an oceanfront balcony suite (I used my suite night awards). However the room seemed empty and not well taken care of. Simple things like mold on the balcony, caulk missing from the bathroom, old stained door handles etc. showed the age of this resort. I have really no complaints since I paid a cheap $270/night when the rate was first released however if I paid more I would have been upset. I was personally informed by the concierge I would be receiving a complimentary bottle of champagne upon entry but that never came to fruition. My mom, who checked in about 2 hours earlier let the team know it was my birthday and they provided decor on the bed.. but compared to other MB properties we recently stayed at I was surprised there were no further comps for titanium. The elite breakfast was poor at best. It was the same scrambled eggs (no hard boiled, no over easy) everyday unless you updated. We updated the first day to get omelette but past then I did not see a point. The beach was large and beautiful with plenty of room… however competing with cruise ship guests for shade was not really what I had in time. The pools were also large but activities were limited. Since we stayed in SKB earlier this year we knew to go off site for many of the restaurants. We did eat at the sushi bar one night which was surprisingly good (after seeing previous reviews). I would also like to shout out the spa, it was probably the most well kept section of the resort, super clean with very nice and accommodating staff. We did a couples massage for my birthday and it was excellent… Overall I would struggle giving this resort any more than 3 stars. They really need to upgrade or overhaul the property to compete with Hyatt on the island. You’ll also notice there is a lot of empty/vacant wasted space in the common areas… this resort has a ton of potential so, as a Marriott loyalist hoping it improves soon! We will be back either way due to our love for the island.

  Jan 16, 2025
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  Amazing beach!

  This is the perfect place to stay in St. Kitts! The beach is so expansive with beautiful sand. There are little cabana coverings on the beach that are free to use and give great protection from the sun! There are a few swimming pools with a nice swim up bar. We had an ocean view room and it was great! The only thing I’d include about the room was that the AC was pretty loud (I’m not sure if that was just our room though) so bring some ear plugs, and the step to get into the bathtub/shower is tall, so ask for an accessible room if you have mobility issues (we had no problem). All of the staff were so great and helpful. It is very easy to get a taxi from the hotel - we went all over the island! There are several restaurants as well as a little grocery store that sells alcohol within walking distance. I would definitely stay here if I come back to the island!

  Jan 15, 2025