Sugar Bay Barbados - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

2314 reviews

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  Winter Breakaway

  Sunshine and Warm Weather was in abundance. Nicholai hands down is the absolute best! A true hospitality professional; but an amazing personality and regard for guests. Great Service. 2nd pool was really a wading area by Collin’s bar. Beach was fabulous! Enjoyed the trip immensely. We will absolutely be back.

  Feb 28, 2025
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  Superb

  This was our second visit to Sugar Bay - the previous one being in 2018, and I have to say that it was as good if not better this time. The hotel is located only about 10' drive from Bridgetown, and its literally right on the beach. On arrival we were treated to a lovely Rum Punch and our room was ready for us. We had a sea-view room on the first floor which was lovely and was serviced daily. It had a coffee machine, fridge as well as a safe. There are several restaurants - The Reef, Colins Bar, Umi and Sizzle. Umi and Sizzle are the speciality restaurants (Japanese and Steak House respectively) - and these need to be booked beforehand. I'd recommend booking these with the concierge when you first arrive. Colin's Bar is located on the beach, and I'd look at this more as a snack bar - but the food is lovely. The main restaurant is The Reef. It's self service (all the others are waited service); the food is varied and the quality excellent. Eating out in Barbados is not cheap - and this was one of the main reasons that we chose this hotel again - the choice and quality of food is excellent. The Reef chooses a nightly theme for its dinner dishes - so one night could be from a British menu , then the next night it's from a Mediterranean menu and one from a Barbados menu etc. There are several bars - one at Colin's Bar, the main cocktail bar which is just outside The Reef and the Lazy Mongoose. We never went to the Mongoose as we found that we didn't need to drink after the cocktail bar closed (at 23:00). I think the Lazy Mongoose closes at 01:00. (Too late for us!!.) We found the service to be very good although sometimes the bar staff would put a bit too much mixer in the spirits so you may need to ask them to go easy on the tonic!! The staff are excellent and always have a smile for you. Too many to name here, but without exception we found them all to be extremely helpful and more than willing to go above and beyond to help. The nightly entertainment was pretty good - the best being an all girl trio called Virgo - who we remembered from out first visit. Strangely enough, quite a few of the other acts just couldn't stop covering Bob Marley - but when it's the same songs it does become a bit much. The hotel is about 15' walk from Pebbles Beach - so if you want to go and see the horses training in the sea, you'll need to be at the beach for around 06:15. If you want to walk towards Rockley Beach then I'd recommend walking over the beach and use the boardwalk. The boardwalk has the advantage of having some bars and restaurants on it, so you can stop for a drink or snack. However, if you are planning on using the pavements - I would strongly recommend taking great care, as we saw several holes in the pavement that someone could easily walk into. Hence, at night, if we needed to leave the hotel, we took a taxi. If you do want to walk outside at night, please take a torch or at least use your phone. Some recommendations for eating out - yes, did eat out a few times to break things up. For a special meal we went to Tides (that's a taxi ride) and for breakfast we went to the Art Splash Cafe which is opposite the bandstand on the boardwalk. All in all, we had a superb time on the island and we would thoroughly recommend this hotel.

  Feb 28, 2025
• 

  AMAZING

  We went to Sugar Bay as we was eloping to get married in Barbados. From start to finish of our holiday it was all perfect, staff are so friendly, so welcoming, staff cannot do enough for you. We loved every minute of the holiday and we already cannot wait to go back, the hotel is such a nice size, big enough to enjoy and do your own thing but also small enough to feel welcomed and a part of the hotel. The food was amazing every day and night in the all inclusive, the additional restaurants included was AMAZING! The steak restaurant was lovely and so was the Thai, we particularly enjoyed the steak restaurant! The staff was lovely on our wedding day they were so happy for us and nearly everyone acknowledged it was our wedding day it was lovely! Everyone was so friendly, we already can’t wait to return and cannot thank the hotel and staff enough for such a lovely first time visit to Barbados

  Feb 26, 2025
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  A little gem

  Just returned from our third time at wonderful Sugar Bay and as before never disappointed. We had requested our favourite room which the staff supplied with no trouble. It would be unfair to name staff that went the extra mile as everyone of them were fantastic! The young lady who cleaned the central toilet always had a brilliant smile on her face and she was infectious. Since our last trip in 2020 the buffet and bar area have been improved greatly. The choice of food is amazing and is always topped up as us hungry tourist devour it. Sizzle, Colin’s and Umi a lovely change of venue. Having been in the customer service industry I have to commend you Sugar Bay on your training of staff , sitting by the pool and watching them all going to their shift, everyone greeting you with a smile and greeting, well done. Thank you Sugar Bay for yet another wonderful hoilday

  Feb 24, 2025
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  Wonderful winter getaway

  We always to a tropical trip in February. This was our first time in Barbados. I was skeptical about staying at an all inclusive since previous ones have been lackluster. This one,however, blew us away! From the excellent food and wine selections, super friendly and attentive staff and gorgeous setting right next to the ocean. Only negative is that the beds are hard, and the kids can get a little loud at the pool, but there was a ton of space to get away from the noise, and the bed situation could be fixed with a travel topper. Would highly recommended this resort to others who just need some r&r. The nightly entertainment was also excellent!

  Feb 24, 2025