Located in the heart of the beautiful beach town of Ixtapa on Mexico's popular Pacific coast, the oceanfront Sunscape Dorado Pacifico Ixtapa treats families, friends, singles and couples to an Unlimited-Fun® escape and tons of daily activities. Perfectly situated on a golden sand beach and a mere 20 minutes from Ixtapa Zihuatanejo International Airport, guests will find an array of activities, shopping, dining and nightlife just minutes away. 285 spacious guestrooms and suites feature a private furnished balcony with stunning views of the Pacific Ocean, air conditioning and LCD flat screen TV. Reservations are never required at six specialty-themed restaurants and four bars and lounges. The Sunscape Spa will offer an array of indigenous and innovative treatments to relax and refresh while children of all ages are kept entertained with a variety of supervised activities. The Explorer's Club, for ages 3 to 12, provides kids with daily programs while the Core Zone offers teens, 13 to 17, the chance to really cut loose and have the time of their lives.
Location
BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Spring Breakers are not permitted at hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school or college students
booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type. This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Sun Club Inclusions -
- Private Sun Club Lounge with ocean view and Private Sun Club Beach Club.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
6519 reviews
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Dec 17, 2024A Great Escape to Sunscape
My husband and I greatly enjoyed our time at Sunscape Dorado Pacifico. Eduardo was the best! Yesenia, Said, Maira and many others made our stay delightful. Many nice touches. Friendly and helpful staff. A big shout out to Odette, Alicia, Emmanuel, Ignacio, Misael and Pedro. Beautiful beach and a great view. Highly recommended!
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Dec 13, 2024
Before Christmas vacation
I’ve been to Mexico over 40 times and second time here, the experience we had and are still having is absolutely amazing, we upgraded to the Sun Club and the service, quality of food and drinks are second to none. We love this place. The Hyatt brand has done a great job with this resort. I want to mention and acknowledge Carlos Vasquez my good friend and honourable representative of the Sunscape. He made sure our vacation was second to none. He took care of every last detail and for that I am very grateful.. The hotel offers an awesome swimming pool with water slides and the beach is beautiful and Sandy .
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Dec 12, 2024
Great servers and staff in the Sun Club.
Alicia, Ignacio, Misael, and Emmanuel are amazing servers in the Sun Club area. The hostess Odette was always smiling and happy. Pedro made amazing drinks and even suggested new ones. Eduardo and Tomas kept the Sun Club Lounge super clean and were always happy and helpful. All these people deserve a raise big time. My only complaint is the resort is loud at night. The bass is to loud after 9pm. You can't go to bed early at this resort,
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Dec 08, 2024
Highly recommend this hotel
We had such an amazing time. From Felipe helping us with our bags, Eduardo in the sunclub, Raymundo at the swim up bar, The sunclub crew: Alicia, Emmanuel, Misael, Ignacio and Pedro worked to make each day feel like paradise. The general manager, Mr Garcia made us feel welcome. The entertainment crew, Berenice, Yessica, Mangela, Henry were always fun. The staff never expect or push for tips. They even offer Spanish help (thanks Christopher). The beach is absolutely perfect and clean. None of us (10 people) had any tummy troubles. The spa was very impressive. They need more menu changes in the restaurants, less Karaoke, a feet washing station for the sunclub and the music at night was quite loud but was a great trip.
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Dec 02, 2024A note of appreciation to everyone who made our40th Anniversary SunSational❤️
E we’re there for 2 weeks Nov 14-28Th and had many very good experiences We had upgraded to the Sun club and were pleased with the benefits. We had great service from day 1 with Jordan(checkin) Bartenders Santos, Thomas Eduardo, Felipe,Mateo & Ignacio (all at the sun club lounge) Montserrat was helpful to me from Security (helped secure me an industrial fan as our room had wonky air conditioning (we’re upgraded to an Oceanview Room next day.👍the food was plentiful and tasty😎 the event staff at the pool were so friendly and encouraging, thank you Jhovanny,Garson and Naydelien❤️ The pool servers and helpful guys Sergio,Antonio, Alezhandro and Lifeguard Hiram ⭐️‘S the sun club pool staff Pedro (Bartender) was fun to watch practicing his bottle and ice cube throwing Servers Alicia,Misael,Ignacio & Emmanuel were SunSational!!! And Hostess Odette 🙃 does the girl ever take a day off? One of the pleasant experiences we had was viewing he Ecological group gathering Turtle eggs each morning (so careful and thorough ❤️ The Resort had a Falconer who would come regularly to dissuade the scavenger birds haha Was a pleasure to watch him at work with his well trained Falcons…. Overall a wonderful time was had by my wife and I and we’ve come away with new friends and kudos to all , Thank you so so Much 🌟❤️⭐️