Hotel Promotions

Resort Details

Dining
OnSite Dining
  • IL FORMAGGIO
    Discover the authentic taste of Italy at the Il Formaggio restaurant. Admire the beautiful sunset.
  • LA BONITA
    Our welcoming lounge bar will become one of your favorite places to chat with your loved ones whilst enjoying a drink before dinner. The bar boasts a plethora of premium drinks and cocktails.
  • LE DÉLICE
    The perfect option in order to enjoy a unique gastronomic experience in a private and elegant setting. The Le Délice restaurant serves evening meals with exquisite aspects of the French cuisine. 
  • LOBBY BAR
    Our welcoming lounge bar will become one of your favorite places to chat with your loved ones whilst enjoying a drink before dinner. The bar boasts a plethora of premium drinks and cocktails.
  • MEDITERRANEO
    Sample the best of the international cuisine at the Mediterráneo restaurant. We serve a range of dishes that have been prepared with the best ingredients that captivate from the first bite. Booking required. Children under 12 years old are welcome between 18:00 and 18:30. Guests from the Resort Section that have booked a Junior Suite room may also access the restaurant.
  • O'WEST
    The O’West bar is the ideal place to enjoy a nice cold cocktail with the best of Japanese cuisine with a wide range of freshly prepared sushi. Relax with impressive views of the Bahía de Banderas. We also organize cocktail classes. Entry is only permitted to over 18-year-old.
  • SEA FIRE
    There’s no better place to start the day than at the Sea Fire restaurant. A welcoming restaurant with views of the pool and the sea which offers a wide selection of local and international dishes in a buffet format. Serving breakfast, lunch, and dinner.
  • TALAVERA
    The perfect place to enjoy a variety of exquisite traditional Mexican recipes right next to the pool. Ceviches, aguachile, typical snacks... At the Talavera restaurant, you can explore the flavors of the sea in a relaxed atmosphere. Guests from the Resort Section that have booked a Junior Suite room may also access the restaurant.
  • THE CATRINA
    Exquisite traditional a-la-carte dishes which captivate the palette of all guests. You can expect to find this and much more at La Catrina restaurant. A private, welcoming and elegant venue, perfect for an evening meal with which you can discover the true taste of Mexico. Booking required. Entry for children up to 12 years old is restricted after 18:00, whilst entry is permitted for those over 13 years old.
  • THE POZO
    Located in the main pool of The Hacienda, the El Pozo bar invites you to relax with a refreshing drink: tropical cocktails, national and international premium drinks, as well as Signature drinks. Guests staying in this area of the hotel and those staying in the suites in the Resort Section can access this venue.
  • THE RINCÓN
    There’s no better place to start the day than at the Sea Fire restaurant. A welcoming restaurant with views of the pool and the sea which offers a wide selection of local and international dishes in a buffet format. Serving breakfast, lunch, and dinner.
  • THE SERENATA
    Imagine yourself sipping on a delicious drink surrounded by lush tropical wildlife. La Serenata bar provides you with a wonderful setting to relax. An exclusive establishment that offers you a wide range of premium drinks.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_3.5 174 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    First time but not my last!

    Well, this resort exceeded expectations. As soon as we arrived we were able to check in quickly and early since our flight landed at noon. The room was so spacious! Biggest room I’ve ever stayed in at a resort. The beds were very comfortable, same for the pillows. The pool staff were EXCEPTIONAL. Carlos, Cesar, Miguel. They never let your drink go empty, and remembered your drink order for the week. They were the friendliest staff at the resort and deserve to be recognized for the same! Loved seeing them every day at the pool. The ladies in the coffee shop made the best drinks and so hospitable. Always smiling and talkative. Buffet was good also, small selection but different items which I appreciated. The Italian a la carte was devine. The Friday Mexican night was so special. The entertainment was amazing, the food was great - tacos, tamales, tequila! My sister and I met so many amazing couples here and had a great experience. I never go to the same resort twice but would return here in a heart beat. I can’t say enough good things about Hacienda at Krystal Grand. We can’t wait to be back. 10/10.

    Mar 24, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great staff!

    Thanks to Carlos, Rafael, Antonio and Cesar at the Hacienda pool! They treated our group wonderfully and we felt so fortunate to be spoiled rotten! Only really bad thing was our pillows and blankets smelled awful like sweat and mildew. They need new pillows for sure! Was hard to sleep because the smell was so bad. Asked for help but they thought I meant the cleanliness of the room wasn’t good but it was! We were only here three days so didn’t want to bother again. Also, the bathroom towels are hard to come by and never received a hand towel or wash cloth but felt lucky to finally get regular towels so didn’t complain 🤓 Overall the food was pretty tasty. I’m vegan and one chef made a special meal just for me and it was delicious! I’d definitely come back again!

    Mar 23, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Very attentive staff

    Very good service from the waiter Wenceslas in the beach area, we had to attend two days and everything perfect. Snacks are good, French burgers and potatoes, hot dogs and good desserts Cold and tasteful drinks, drinks are not diluted

    Mar 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great breakfast staff.

    The staff at the hacienda buffet are fantastic! After the first day, they know your order and are very accommodating. Breakfasts were great. Thanks Miguel, Hector, Marissa, Jonathon, Fernanda and Lavitza for greeting us with smiles every morning.

    Mar 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fantastic First Time Vacation in Mexico

    Our first time ever to Mexico the weather was amazing for two weeks straight!! The staff at the Krystal Grand Peurto Vallarta were the best so friendly so accommodating especially Felix and his team at the beach/pool bar Edgar, Guilermo just to name a few were all great guys, hard workers! The buffets were very decent, loved the breakfasts, the themed nights were good such as the Mexican night the tacos were delicious. Alot of variety and choice for everyones liking. Would definetely recommend this hotel.

    Mar 19, 2025