Hotel Promotions

Resort Details

Dining
OnSite Dining
  • IL FORMAGGIO
    Discover the authentic taste of Italy at the Il Formaggio restaurant. Admire the beautiful sunset.
  • LA BONITA
    Our welcoming lounge bar will become one of your favorite places to chat with your loved ones whilst enjoying a drink before dinner. The bar boasts a plethora of premium drinks and cocktails.
  • LE DÉLICE
    The perfect option in order to enjoy a unique gastronomic experience in a private and elegant setting. The Le Délice restaurant serves evening meals with exquisite aspects of the French cuisine. 
  • LOBBY BAR
    Our welcoming lounge bar will become one of your favorite places to chat with your loved ones whilst enjoying a drink before dinner. The bar boasts a plethora of premium drinks and cocktails.
  • MEDITERRANEO
    Sample the best of the international cuisine at the Mediterráneo restaurant. We serve a range of dishes that have been prepared with the best ingredients that captivate from the first bite. Booking required. Children under 12 years old are welcome between 18:00 and 18:30. Guests from the Resort Section that have booked a Junior Suite room may also access the restaurant.
  • O'WEST
    The O’West bar is the ideal place to enjoy a nice cold cocktail with the best of Japanese cuisine with a wide range of freshly prepared sushi. Relax with impressive views of the Bahía de Banderas. We also organize cocktail classes. Entry is only permitted to over 18-year-old.
  • SEA FIRE
    There’s no better place to start the day than at the Sea Fire restaurant. A welcoming restaurant with views of the pool and the sea which offers a wide selection of local and international dishes in a buffet format. Serving breakfast, lunch, and dinner.
  • TALAVERA
    The perfect place to enjoy a variety of exquisite traditional Mexican recipes right next to the pool. Ceviches, aguachile, typical snacks... At the Talavera restaurant, you can explore the flavors of the sea in a relaxed atmosphere. Guests from the Resort Section that have booked a Junior Suite room may also access the restaurant.
  • THE CATRINA
    Exquisite traditional a-la-carte dishes which captivate the palette of all guests. You can expect to find this and much more at La Catrina restaurant. A private, welcoming and elegant venue, perfect for an evening meal with which you can discover the true taste of Mexico. Booking required. Entry for children up to 12 years old is restricted after 18:00, whilst entry is permitted for those over 13 years old.
  • THE POZO
    Located in the main pool of The Hacienda, the El Pozo bar invites you to relax with a refreshing drink: tropical cocktails, national and international premium drinks, as well as Signature drinks. Guests staying in this area of the hotel and those staying in the suites in the Resort Section can access this venue.
  • THE RINCÓN
    There’s no better place to start the day than at the Sea Fire restaurant. A welcoming restaurant with views of the pool and the sea which offers a wide selection of local and international dishes in a buffet format. Serving breakfast, lunch, and dinner.
  • THE SERENATA
    Imagine yourself sipping on a delicious drink surrounded by lush tropical wildlife. La Serenata bar provides you with a wonderful setting to relax. An exclusive establishment that offers you a wide range of premium drinks.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_3.5 175 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great place to relax.

    Where to start, from the time we walked in, to the time we left, Elizabeth and Paola took excellent care of us. Always checking to make sure everything was great! The staff is amazing as well. From Daniel at the family side of resort, ( pool area), to Cesar, Carlos and the others at the Adult side, bringing us beverages and checking on us all day, to Miguel, Guerado and Salvador in the restaurants taking care of us too. I know I am missing some too, sorry for that. Everyone deserves a shoutout. The rooms were clean and comfortable. We had a swim out room, with a small private pool for us, was really nice. The neat thing about the resort to me was, you can use the whole resort if you want. We stayed on adult side, but were able to enjoy the beach on the family side too. We tried most of the restaurants, which were good. Adult side has a buffet right by the pool. You can grab a plate and sit by the pool still. All in all, we were very happy with the place. Will definitely go back again.

    Apr 06, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    One of the best places we have stayed that feels like home

    I want to send a special shout out to the staff here. You are what make this place so wonderful. We stayed on the hacienda side and everything was fantastic! Thank you to Carlos, Carlos, Jaun Rafael and Cesar! The drinks by all of you were so amazing! Scot I doo shots for days💚 The food was so delicious and always accommodating. I don’t get any of these negative reviews as we have not a single bad comment to say. Thank you to the staff you are what makes this place amazing. The staff is always smiling and telling jokes or making road runner noises💙 Meep meep! We will be back to this wonderful hotel that treats you like your home! Also thank you to Lucy and the team for helping with our accommodations you went above and beyond for us! A huge thank you for giving us a wonderful week!

    Apr 06, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Relaxing fun vacation

    The best service we have ever had, Cesar, Antonio, Carlos and Rafael were exceptional, they did their best to make sure we had everything we needed, always a smile. The rooms, very clean and comfortable. Food was fantastic, entertainment was fun

    Apr 06, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best Staff and beautiful resort

    Such a special trip celebrating my dad’s 86th birthday! A big shout out to all the staff at the restaurants in the hacienda especially Hector, Marissa and Miguel. They gave him an exceptional experience❤️ And another shout out to the team at the pool Carlos, Rafael, Cesar, Antonio and Pocoluz. A beautiful resort with the most amazing staff❤️ I highly recommend and we hope to return for his 87th.

    Apr 06, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great service

    We had a swimout room and had a great time. HUGE shout out to Carlos, Cesar, Antonio, Rafael and Pocaluz who took great care of us the entire time with drinks and snacks and smiles. The team at the pool bar alone made the vacation great and memorable. The service was impeccable and their timing was always great.

    Apr 05, 2025