Resort Details

OnSite Dining
  • Capricho
    International restaurant with self-service themed stations and show cooking.
  • Chic Caberet
    This venue requires a reservation and an additional fee payable directly to the hotel

    A delicious show. A spectacular dinner.

    Lights. Camera. Action! It’s time for Chic Cabaret. Prepare yourself for a delicious night-out with the stars as you make a toast to the best tunes of the century. Enjoy a party of flavors as you let our dancers, acrobats and timeless soundtrack carry you on a journey through the most unforgettable moments in history: from the 50’s to the present and everything in between, with of course some Latin beats thrown into the mix. Surprise your senses with an unparalleled combination of flavors and gripping performances at a dinner-show that will leave you breathless. And when the curtains close, that only means one thing…the after party has begun!
  • El Gaucho
    Argentinean steakhouse with the best cuts from the grill.
  • Helios
    Ibiza-inspired beachfront restaurant with fresh fish and rich rice dishes.
  • La Boheme

    A romantic atmosphere offering sophisticated cuisine from France.

  • Tapeo
    Traditional Spanish tapas and pinchos with a modern twist and the most extensive selection of Spanish wines.
OffSite Dining
  • Various Bars / Lounges
    15 uniquely themed bars are available, including a swim-up bar, beach bar, a sports bar, lobby and waiting bars, and even a sky bar.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • All-inclusive meal plan
  • Bell staff/porter
  • Children not allowed
  • Complimentary wireless internet
  • Concierge desk
  • Exercise gym
  • Pool
  • Sauna
  • 24-hour front desk
  • 24-hour room service
  • All-inclusive meal plan
  • Bell staff/porter
  • Children not allowed
  • Complimentary wireless internet
  • Concierge desk
  • Exercise gym
  • Pool
  • Sauna
  • Spa†
  • Whirlpool
  • Wireless internet connection in public areas
On-Site Wedding Services
  • Celebrate those special moments at this beach side resort, ideal for weddings, honeymoons and vow renewals. This resort offers personalized wedding packages and a number of event services, a romantic gazebo overlooking the Caribbean Sea, tropical gardens, as well as a variety of multi-function rooms that are uniquely decorated for the occasion.

† Fees may apply

On-Site Recreation
  • Direct access to a beach
  • Non-Motorized Water Sports
    Including stand-up paddle board.
  • Pool
  • Spa †
    Zentropia Palladium Wellness & Spa offers you the perfect balance between body, mind and soul. A luxury spa and wellness centre where all kind of treatments are on offer. With more than 4740 m2, distributed over two floors, its space is devoted to relax and wellbeing. Zentropia Palladium Wellness & Spa features rooms for different aesthetic treatments for the face and body, massages, a relaxation zone, waterfalls, a foot bath with stones, hot and cold hydromassage baths, a sensation shower, dry and humid saunas and an ice room.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 13285 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Experience at TRS hotel

    Our experience at the TRS adult-only pool was nothing short of amazing, thanks to the incredible service provided by the team. A special shoutout to Alex, who was always attentive and went above and beyond to make sure my wife and I were well taken care of. His exceptional service made a lasting impression on us and was active with us each day we were here. Joanna and Roger were equally fantastic - always on top of everything and incredibly friendly. Their warm and professional approach truly elevated our experience. Because of the outstanding service we received, we will undoubtedly return and highly recommend this resort to all our friends and family. Thank you for making our honeymoon so memorable and special! -Dragan & Rachel

    Jan 27, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best Honeymoon

    We had the best honeymoon and will be back!! We have to give the biggest shoutout to the TRS pool favourites, number 1 was Alex!! Alex made us feel so special, I am speechless by the service we had! Also big shoutouts to Roger and Johanna, best team ever! We have never had a better experience at a resort 😊😊

    Jan 27, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great time with Family

    Came here for my daughter's wedding. weather was okay, it did rain several days, however, can't control that!! Wedding was still absolutely beautiful, and everyone had an outstanding time. The staff is out of this world, just the best!!! Thank you TRS Coral

    Jan 27, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    TRS - Paladium Playa Mujeres

    Beautiful resort and amazing service. We stayed in TRS building 1 and had two excellent butlers (thank you!); driver service in the golf carts was great. Food was delicious. We enjoyed the Sports Bar, the cafe and especially the beach (when the weather permitted) and the tennis centre.

    Jan 27, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Great for solo trip not for large weddings

    TRS coral within itself is a great hotel. Very clean and the food was better than most all inclusives. The service from the butler staff and at the pool is excellent! However, they are not equipped for large destination weddings. My travel agent and I asked on several occasions to get just 5 of the 40 rooms in a row. They assured us it was no problem for the year of planning then again when we checked in. Not only were zero rooms in a row they made our best man pay $600 to move next to us claiming our room got upgraded. When we offered to “downgrade” our room they said nothing was available which we later learned by other guests was untrue they just wanted to use those rooms as mid tier upgrade options. The guests that were not put in our row tried to downgrade their rooms and were told they would not be refunded. My guests and I definitely got a bad taste in our mouths from the booking and check ins department and most said they wouldn’t return based off of this experience. Lots of other all inclusive options with great butler service so not reason enough to cover the misses.

    Jan 27, 2025
Hotel Advisories
  • AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
  • AdvisoryIn order to attend the Chic Cabaret Show there is an additional fee: $45 per person/per show. The hotel can provide the current fee at check-in.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • Minimum Guest Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.


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