Location
Punta Cana - BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
18466 reviews
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Dec 24, 2024My Stay
A very nice and full vacation resort. Beautiful Water / Beach. A great pace to relax. Numerous restaurants in the facility and nice that I did not have to be dressed too formally. Staff were very nice but many had a bit of difficulty speaking English.
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Dec 23, 2024Amazing
This hotel is very accommodating. Staff is super friendly. Make sure you see Altagracia at the lobby bar. Her smile is contagious. Nice pool.huge variety of food. Aimed to please everyone. A must. Rooms are spacious and clean. Check in and check out need improvement.
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Dec 23, 2024Not for us
Our room had very poor air quality, with a strong stench and water damage. The staff was friendly but at times unresponsive. The food quality was awful and we had a hard time accessing food, requiring reservations and ultimately having to rely on room service to get something to eat, though this food would arrive cold and unsatisfying. The drinks were tasty however, and we had some fun excursions (though it would’ve been good to know that one of them involved 3.5hours of travel time before we signed up). The images for TRS Turquesa were actually of the full compound, so the site was a bit falsely advertised. We had a good time at the spa (but the cold room was out of service and some of the equipment wasn’t working in the hydrotherapy section). Due to a cancelled flight home, we were able to experience a five star hotel experience at Secrets Cap Cana (Dreams) and felt the drastic difference with the quality of the food, room and entertainment options.
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Dec 23, 2024
Nice place to stay at Punta Cana
Beautiful place with a few minor flaws. Bathroom privacy was an issue for us and in our case bed was not comfortable enough as well. But other than that it's a wonderful place with great workers and staff members trying their best to please their guests...thanks.
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Dec 23, 2024
Anniversary/Birthday Trip
My husband and I came to this resort for the first time to celebrate both our anniversary and my birthday and we had an amazing time! All the staff was so attentive, sweet, and timely with the help they provided. The cleanliness was top tier. Great location for the resort being just about 25 min or so from the airport and with beautiful beaches. Our room was so nice and room service there to clean 2-3 times a day! The food and drinks were everything! Definitely 10/10 for both! There was not a whole lot of scheduled entertainment which makes it more of a chill resort vs an active or party resort but still very nice. There are two other resorts that you have access to so it made it worth while being able to find something to do. Also the Chic Cabaret was AMAZING! It’s a MUST to do if you decide to go! Would definitely visit this resort again!