Location
Riviera Maya - BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring break-free environment.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
13155 reviews-
Great holiday
Had a great holiday at the Yuctan. There is always plenty to during the daytime and evening. Staff are friendly and always had a smile. The Chic Show is something you must not miss and the Romantic meal on the beach is so special. Lovely food at all the restaurants although we liked some more than others.
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ChicCabaret at TRS HOTEL
#chiccabaret Absolutely enjoyed this incredible show and meal. Performers are top notch dancers and singers showcasing an inspired program. Fantastic costumes and choreography and stage presentation. The food and special drinks were beyond description in terms of quality and uniqueness.
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La Jarra is a genuine beach oasis
You’ve gotta go to La Jarra while you’re here. The shots are next level. If you’re looking to unwind and escape, head down here and make a day of it. We’re visiting from Canada and couldn’t have asked for better service. The staff goes the extra mile to make you feel right at home.
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Stay away if you like food, a beach, pool music or free entertainment.
Worst resort I have ever been to. Food was awful. Most of the staff didn’t understand any English and only spoke Spanish. No pool music at the infinity pool til 5pm when people were leaving to get ready for dinner. Emmenities were too far from the adults only TRS. Walking at night was sketchy as the grounds are poorly lit. No beach Washrooms are poorly lit and not very clean at the infinity pool. The advertised butler service is really a concierge and all they really do for you is flag down transportation and kiss your rear for tips. Paying for entertainment is new to me especially given the price to stay at this hotel / resort. Ground floor rooms (private pool) was like having a swamp with over grown vegetation around you with no access to an actual pool like a true swim up I had in DR. (Do not pay for one it’s not worth it ) We made the best of what we had but it was easily the least fun and worst eating experience I have had ever.
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TRS Adult Beach & Bar. Fantastic
Service at the adult beach bar is impeccable. With thanks to Cocina Jarra, Carlos Chef (so kind) Juan Pablio This team is making our holiday experience fantastic. I appreciate their hospitality, service and attention. Their pride in what they do is noticed. Also mentioning Alejandro’s taking care of the beach front and the meticulous sun beds & towels. You are all appreciated