Resort Details
- El BucaneroBeach club offering afternoon snacks and barbecue several times weekly. Barbecue dinner buffet offered daily. Food and beverage service is available 24-hours. Late nights offer open bar and light snacks.
- El CanoExclusive restaurant for VIK Cayena Beach (CLUB) customers. A la carte and "show cooking." Selected gourmet cuisine.
- El MiradorOffering buffet-style breakfast, lunch and dinner.
- La Estrella del MarInternational specialties and seafood. Open most evenings, reservations are required and proper dress is expected.
- La TrattoriaItalian restaurant offering lunch buffet and A la carte Italian dinner. Dinner requires reservations and proper dress is expected.
- Various Lounges/Bars- Lobby Bar
- Beach Bar
- Lounge Bar
- Playa Bar
- Patio Bar
- Fun Pub
- Bow Bar (Cayena Beach Club, Cash Bar)
- 24-hour front desk
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators Not Available
- 24-hour front desk
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators Not Available
- Exercise gym
- Free parking
- Game room
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Room service - limited hours
- Safe deposit box†
- Sauna†
- Shopping mall†
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Internet Access†
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Contact resort for details.
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsiteSupervised activities for children every day.
- Direct access to a beach
- Fitness center on-site
- Gambling †Las Vegas style Casino with a free shuttle every night.
- Golf location (onsite/nearby) †There is an 18-hole course nearby.
- Hot tubThere is 1 outdoor hot tub.
- Motorized Water Sports †Banana boats
Paragliding
Speedboat-Adventure
Water Ski (fees may apply) - Non-Motorized Water Sports †Windsurfing
Kayaks
Boogie boards
Water bikes
Snorkeling - fees may apply - PoolThere are 2 pools on-site including a large lagoon shaped pool and smaller lagoon shaped pool with swim-up bar.
- Sauna †
- Spa †Radiance Wellness Center
- Steam bath †
- Tennis court †There are 2 lit tennis courts on-site.
- Golf †Golf course located within a mile of the property.
- On-site EntertainmentEvery day a different theme-show, from Broadway Shows, Karaoke to comedy.
- Local Artist Market
- The Basilica of National Shrine of Our Lady of the
- Other Local AttractionsSafari Excursions into the interior of the island
Catamaran ecxursions along the coast, with snorkeling at the coral reef's (fees apply).
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Not bad for some sunshine for the lowest price I could pay. Motel vibes. Decent beach and good food.
I always start off by stating that when I purchase a resort which is one of the cheapest options available... You cannot have high expectations. You should start with zero expectations. If you want more.. pay a bit more. You get what you pay for. That said... I would say this resot has great food, great beach, 1/2 good pools. The food actually was the most surprising thing. I never got that odd oily taste and everything I tried from the buffet I pretty much ate clean off my plate and that's rare for a buffet! Vegetables tasted so garden fresh! One interesting thing was that the buffet was all self serve. Even drinks, with wine and beer and coffee all self serve. It was kind of nice but no waiter service. Mexican restaurants was delicious and we could have went many times! It is only open every other night. Cappuccino makers throughout the resort for a decent self serve espresso all day! The resort is old. Rooms are really dingy. Motel vibes. A/c works well, and clean towels daily. Hot water as long as you're not showering before dinner with everyone else. Shows are pretty budget quality. And some staff are grouchy. Very little English is spoken at this resort. It attracts a LOT of international guests from Europe and Central America so they have a lot of languages they try to speak. Chair problem is bad here. Drinks were also pretty poor. Bad quality alcohol (although they did have all types) and poor quality premixed bahama mamaa and Pina colada in the slushie machines. We walked about 1hr down the beach to get some off resort cocktails. Fresh large pina coladas and coco locos and they were fabulous and worth the high price tag. $15 Uber home. Would probably go for a resort closer in proximity to walkable places next time. In conclusion, I probably wouldn't return here, but I still enjoyed myself for paying the lowest price to have sunshine, a nice beach and good food!
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Quiet Member-only Area and Great services
The service from the staff was PERFECTION. They continuously made sure we were all right. Even upgraded our room We stayed in one of the update room in the member-only Ceyana area. The decor was so modern, soft spa like colors. The bathroom were spacious and the shower was great once I unclogged the showerhead holes due to the hard water residue. Soft comfortable beds. They grounds were beautiful, clean and quiet. The breakfast was yummy in the ElCanto...Waiter name Jonathan was amazing. The buffet for dinner was my favorite. Ton of delicious options. The Snack shack that open around 3pm food was not good. Skip that. You have access to all the hotels beach as yiu walk along the coastline...even some spots to take great pics. They have a convenience store on the property that has snacks . Sweet adorable cats on the property... and a parrot who will gently eat nuts from ya hand but will bite you if you try to rub him. He accepts snack only no rubs lol..... The pool was sometimes a great break from the salty heavy waves in ocean water...
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Meh resort. Don’t recommend coming with kids.
If you lower your expectations you won’t be disappointed. It’s a small resort that desperately needs renovations. The rooms are very clean but very dated. Staff are not overly friendly with a few exceptions. A few bartenders seem to be annoyed to be serving you. We came with 2 younger kids and they were very bored. Not a lot of entertainment going on, the nightly shows aren’t anything special, our kids were looking forward to the magic show and I’m not even sure what kind of show we were watching 😆 furthest thing from a magic show. I was very surprised with the food; some nights there wasn’t many options but some were very good. But we only have Cuba to compare to. The beach is nice but if you go for a walk the resorts along the Bavaro beach have much nicer and deeper beaches. The chair situation is a nightmare. Being someone with young children we prefer shaded areas and they are all reserved by 6am and sometimes you wouldn’t see anyone sitting there all day. Resort should implement more rules on this. Overall, we had a decent time but would not return and would not recommend. Spend the extra money and go somewhere else!
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Much Better than Expected!
The negative reviews were too much. Needless to say, I went with very low expectations and was very pleasantly surprised. The food at the hotel was good with a lot of variety. The room had a comfortable bed and nice shower head, however we did have an issue with the balcony door which we resolved ourselves with a stick. You do have to get up early if you want a seat under a Palapa on the beach, however there are plenty of chairs for everyone and lots of beautiful palm trees as shade. There is a $10 US charge for a lock for the safety box in your room. We had access to free Wi-Fi in the lobby area. The staff were lovely. Thank you Luis Javier for your excellent customer service in the buffet area. Overall a very good experience. I would recommend!
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The worst resort even, don’t stay here for free
The worst resort I have ever been in my life, They don’t provide Towels, they don’t provide locker you have to pay to get a locker, they dont have wifi, they don’t have towels on the beach also, food choice are very limited only 1 restaurant open for lunch and 1 for dinner, if you miss the timing there is no restaurant to eat. Also the stake house not included with the all inclusive package. I highly recommend everyone please stay out of this resort even they offer to stay here for free don’t stay your flight money will be wasted. So Im giving them -50 start. Funny thing even you go to a $20 motel they provide towels and its a resort they don’t provide anything 🤣
- AdvisoryFamily Suite: ***Important Information*** Please note when booking a Family Suite, the minimum occupancy for this room category is: 3 Adults or 2 Adults and 1 Child between ages 2-13. The hotel will not honor/confirm bookings with 2 Adults.
- AdvisoryOcean Front Suite: ***Important Information*** Please note when booking a Ocean Front Suite, the minimum occupancy for this room category is: 2 Adults.The hotel will not honor/confirm bookings with 1 Adult.
- AdvisoryCayena Deluxe Ocean Suite: ***Important Information*** Please note when booking a Cayena Deluxe Ocean Suite, the minimum occupancy for this room category is: 2 Adults.The hotel will not honor/confirm bookings with 1 Adult.
- AdvisoryDue to low occupancy the hotel temporarily closes 2 of the 3 a la carte restaurants. All menu offerings are available at the open a la carte
- AdvisoryPlease take note that the pool-lagoon that was under general maintenance (and closed for over two weeks) has been reopened last week and is in full use.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - No Spring Breakers Allowed.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed