Resort Details
- Bite BarPerfect for lunchtime or snacks by the pool, this casual outdoor bar & grill offers all kinds of light meals, from gourmet burgers to pizzas and inventive salads.
- Davino RestaurantAt Davino Restaurant, you will enjoy a mouthwatering blend of Italian cuisine served within a contemporary-chic ambiance.
- Zamá RestaurantZamá is characterized by its deliciously extensive menu incorporating many local ingredients for a modern twist on classic Mexican dishes.
- 24-hour room service†
- All-inclusive meal plan†
- ATM/Cash machine†
- Doctor on call,Offsite†
- Dry cleaning†
- Elevators
- Grocery store†
- Housekeeping - daily†
- Ice machine
- Laundry/Valet service†
- 24-hour room service†
- All-inclusive meal plan†
- ATM/Cash machine†
- Doctor on call, Offsite†
- Dry cleaning†
- Elevators
- Grocery store†
- Housekeeping - daily†
- Ice machine
- Laundry/Valet service†
- Lounges/bars†
- Parking†
- Restaurant†
- Valet parking†
- Wheelchair access†
- Wireless internet connection in public areas†
- Please contact the hotel for additional information.
† Fees may apply
- Children's program, onsite †
- Fitness center on-site †
- Kayaking †
- Pool †
- Snorkeling †
- Spa †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8313 reviews
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Feb 01, 2025Exceptional Dining experiences
I found the property to be nice, but the concierge staff were unfriendly. My favorite part of staying here was breakfast at Caprichos with a special mention to Alexis and Wilfredo for being exceptional with their friendliness and service, and dining at Davinos Italian restaurant with Angel and Adrian, and special mention to the hostess Andy. Angel, Adrian, Andy, Alexis & Wilfredo made our dining experiences amazing, and would be the biggest influence to come back.
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Feb 01, 2025First Cancun experience
The experience was wonderful. The service was exceptional especially from Eduardo in the buffet. The spa should not be missed. This resort was very clean and well maintained. Everyone working there is very friendly and helpful. Great first experience in Mexico.
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Jan 31, 2025
Wish I had more space to rave about the AMAZING crew at Villa del Palmar!
What an amazing trip! Servers at Capricos, Eduardo, Oscar and Pedro are TOP NOTCH! Edgar in activities is full of energy and makes everything FUN! Maracella at Palmita is so kind and funny! Laura our housekeeper was truly a keeper. All of the staff were so kind and welcoming. As a business owner, we know what it means to have happy employees and happy customers. Villa del Palmar is truly doing something RIGHT for their staff and their customers! Can't wait to come back.
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Jan 31, 2025
Our favorite Mexico Resort!!
This is our third time staying at Villa del Palmar & it never disappoints! Our favorite resort to visit. Everything is always perfect! Amr and his team are amazing and always helpful! Amr goes above and beyond making sure we are happy. The food is amazing and restaurants are always clean. Jose in reception will go above and beyond to make sure his visitors are happy. We appreciate the team at Villa del Palmar so much and can’t wait to continue making memories with our family here! Could not recommend more!
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Jan 30, 2025
You Won't Be Disappointed!
We are about to visit Villa Del Palmar for our third time this year. We were turned on to the Tafer Brand after visiting their adults-only location in Puerto Vallarta, which surpassed all of our expectations and was incredibly beautiful and luxurious. So for our family vacation, we wanted the same level of excellence, and booked at Villa del Palmar Cancun. We have been so pleased with each stay. The first time was great, but last year not only did they upgrade the rooms, but we invited three other couples to come with us, and we all had a fabulous time. Couples who had visited other resorts in Mexico remarked that this one surpassed their previous experiences. This year, three out of the four of the couples are returning for Spring Break because of how much fun we had. If you are looking for excellent service, fine dining, clean rooms and grounds, and quiet evenings, this is the resort for you. In the reviews, I see some complaining about the lack of nightlife and evening entertainment, but this just means it's not the right resort for you. I'm guessing that for the majority of visitors to this resort, this is a plus. It truly is an exceptionally family friendly resort, and for us the fact that the courtyard is quiet by 9pm is a huge bonus. You can get your kids to bed at a reasonable time, and everyone sleeps well. In the evenings we'll bring card games to play with friends at the fire pits, or do a movie night in our room. We would hate loud music or partying in the courtyard into the wee hours. During the day, the poolside is populated with parents and grandparents who are keeping a general eye on things, and there aren't loud, drunken groups of partiers or college kids. There are plenty of kids in water-wings, babies in shaded floats, and it feels super calm and safe for your kids to go to the tiki bar to get drinks, etc. Tips for a great stay: make your dinner reservations in advance. Now you can book 45 days beforehand and iron out all of your dinner plans. Send a dad to save poolside loungers with some personal items in the mornings if you want to guarantee seats after breakfast. Have a list of new cocktails you want to try, and be adventurous in your dining choices. Everything is excellent, including the mocktails! Don't miss the magic show! If you sit in the front, there's a good chance your kids will be chosen to participate in the show, which is a huge thrill. The dolphin experience on Isla Mujeres is 100% worth it, and the ferry ride is easy and safe. Try the green juice at breakfast, whatever they put in it really puts a spring in your step! Davino's and La Casona are our favorite restaurants.
- AdvisoryThere is an Environmental Sanitation Tax of $33.94 MXN for Adults and $16.97 MXN for Kids Per night payable by the guest at check in.
- Check In: 4:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 21
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Rollaway beds are subject to availability upon arrival, if available, an additional charge of $50.00 per night applies. Rollaway beds are not permitted over a maximum occupancy.