VIP Apartment Avenida Balboa

Customer Ratings & Reviews

TripAdvisor Traveler Rating

1474 reviews

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  Only Adequate

  The room was fine, the bed comfortable and it was nice and quiet. However, we did not receive housekeeping for 2 nights (we stayed 3) and the shower had little to no hot water. I was expecting a higher end experience. The bar did not have much of a wine selection and was kind of pricey. The restaurant looked good (we didn't eat there), but it too was a little pricey.

  Feb 08, 2025
• 

  Mediocre in Panama

  Hmm, I would say that really the only thing that this hotel has is a nice view. The lobby and rooms are dated and hark back to the 1970’s It literally has no walk ability, but that may be typical of many properties here in pty. the ac in our room dropped enough water at our vestibule to take a swim in, I reported it, and supposedly they fixed it, but again the next evening we walked into water everywhere. Not only was this a huge slip and fall hazard, but I had to set out my ice bucket to catch the water…

  Feb 07, 2025
• 

  Tired, worn out, chaotic

  This hotel is not representative of even a 3-star property and I'm baffled at the Le Meridien branding. Physically, the hotel does not appear as if it's been updated since the early 90s at latest. The furniture in the room is a dinged, scratched, dated 'black lacquer' style. The carpeting on the room floor was heavily stained and dirty. The closet door, a rather heavy thing, fell off the rails during normal usage. The views from the rooms are not great; the hotel only goes up to the 6th floor of this tall building; the rest are apartments. Beds are fine and mattresses comfortable. The cheapest possible pod-style coffee maker is available. An amenity for status members was not provided, unless it was the small bottle of water that was on the nightstand. The showerhead was floppy and not aimable; you had to stand directly underneath it, against the wall. The conditioner looked and smelled disgusting, as though it hadn't been changed in years. Water pressure and temperature was fine. The bathroom scale didn't work due to a depleted battery. The dim, worn "fitness center" has one weight machine that's partially broken, four sets of small dumbbells (max 16kg/ 35lb), and some cardio equipment. The pool area on the 6th floor is decent, but only has a small handful of loungers and no real service. Elevators are stiflingly hot and humid. Common areas on guest room floors are dirty, dark, and dingy. Checkin was bizarre, with two lines open and up to 7 staff members milling around at a time, but had incredibly long waits to get a key in what is really a very small property. One agent would type into a computer for 10 minutes and then just disappear, prompting the person who had just been abandoned at the checkin counter to summon someone else to help. I watched this happen a handful of times. Lobby furniture is disgustingly stained, dirty, and worn. The bar, where breakfast is served, is marginal. Breakfast was adequate but not great: mostly egg product; a selection of breads, cured meat, and cheeses; two choices of cereal; and an omelet station. There were theoretically two juices on offer, but usually one was empty. Tables were not cleaned quickly and a number of tables (particularly outside) didn't have place settings. Overall, kind of a dingy vibe; I'm truly wondering how anybody could rate this property above a 2.

  Feb 03, 2025
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  Is this Le Meridien a real Marriott property or a economy hotel?

  This location did not deserve Le Meridien brand. This location should be a Fairfield or lower level brand of Marriott. The property didn't follow the Marriott Terms & Condition. They provided Fraudulent information before arrival. Happy Hour was not provided as they mentioned in the email. For Platinum member and above, 1000 pts should be provided as welcome gift, but they did not do that and not respond to Marriott regarding to complain. If you just want to find a place to stay, then "Yes" If you want to find a hotel and enjoy Marriott elite benefits, never approach this property.

  Jan 06, 2025
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  We will retun

  Great amenities, clean and neat, no complaint at all. The bed was very confortable, the space and the view were marvelous. It is family friendly and also for couples and business trips because is well located. The staff was very helpul. We will retun.

  Dec 27, 2024