Hotel Promotions
Double the fun with our “Stay at 1, Play at 2” resorts
Double the fun with our “Stay at 1, play at 2” resorts, when you stay at Viva Azteca by Wyndham you can enjoy all facilities at sister property Viva Maya by Wyndham.

Important Information:  Additional information will be provided by the hotel at check-in.  Transportation is not included.  Viva Maya is located 500 meters down the road.  Other restrictions may also apply.
Applicable Dates:
Booking Dates: 01 Dec 2023 to 23 Dec 2026
Travel Dates: 01 Dec 2023 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Free Wi-Fi
There is free Wi-Fi in all common areas and guestrooms. 
Applicable Dates:
Booking Dates: 17 Jun 2019 to 31 Dec 2050
Travel Dates: 17 Jun 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Viva Boomer Package
Guests 60 years and older receive the following package amenities:

• Personalized check-in and priority luggage delivery
• Room upgrade (subject to availability) 
• In-room welcome room amenities
• Access to books and board games of choice
• Dance classes (upon request)
• Priority seating at a la carte restaurants with reservations
• Discount in affiliated stores and on meals and beverages additional to the all-inclusive package
• Late check out (subject to availability)

Important Information: Valid for US residents only. Identification is required at check-in.  This offer is subject to change at any time without prior notice.
Applicable Dates:
Booking Dates: 12 Apr 2024 to 23 Dec 2026
Travel Dates: 27 Aug 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Package
Guests celebrating their honeymoon with us will receive the following:

• An upgrade to a higher category room (subject to availability)
• A bottle of champagne/sparkling wine
• A fruit basket
• A hors d’ouvers tray
• A 7”x4” picture
• 2 t-shirts

To receive this offer, just enter ""Honeymoon"" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Copy of marriage certificate required upon check-in.  Must be within 6 months of marriage.  This offer is subject to change at any time without prior notice.  Other restrictions may also apply.

Applicable Dates:
Booking Dates: 12 Apr 2024 to 23 Dec 2026
Travel Dates: 27 Aug 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
unlimited dining.
Guests will receive the offer of unlimited dining and no reservations required.

Guests will have full access to the restaurants at our sister resort, Viva Maya by Wyndham, providing even more dining options for a richer and more diverse experience. Please note, reservations are required

Important Information:  Additional information will be provided by the hotel at check-in.  Transportation is not included.  Viva Maya is located 500 meters down the road.  Other restrictions may also apply.

Applicable Dates:
Booking Dates: 17 Dec 2024 to 23 Dec 2026
Travel Dates: 17 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
The All-Inclusive program includes the following amenities:
•Full breakfast/lunch/dinner 
•24 hours food and beverages 
•Unlimited cocktails, drinks, and house wines 
•Welcome cocktail. 
•A la carte restaurants 
•Snack bar 
•Non-motorized water sports  
•International entertainment staff  
•Daily activities program 
•Games Room 
•Dance lessons 
•Cocktails/ Mexican cuisine classes  
•Weekly handicrafts market  
•Live nightly entertainment 
•Theme parties  
•Gymnasium with air conditioning 
•Viva Kids Club with swimming pool (for children from 4 to 12 years old, open from 9 AM until 6PM) 
•Mini disco 
•Welcome package in the Mini bar upon arrival (soft drinks and water) 
•Wi-Fi is available in the room and lobby. gymnasium, restaurants, and pool  
•Taxes and tips

Important Information: Above inclusions are subject to change at any time without prior notice. Groups & other restrictions may apply. Details of inclusions can be requested by guests upon check in.
Applicable Dates:
Booking Dates: 12 Apr 2024 to 23 Dec 2026
Travel Dates: 27 Aug 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Various Restaurants
    El Nopal
    International buffet restaurant, open for breakfast, lunch, and dinner. 
     
    Il Palco 
    Italian a la carte restaurant, open for dinner.
     
    Bamboo 
    Oriental a la carte restaurant, open for dinner.
     
    Xul Ha
    Mayan a la carte restaurant, open for dinner.
     
    In addition, guests are able to enjoy, at no additional charge, the restaurants at the sister resort Viva Wyndham Maya:
     
    La Terraza 
    International buffet restaurant, open for breakfast, lunch, and dinner.
     
    Hacienda Don Diego
    Mexican a la carte restaurant, open for dinner.
     
    Portofino
    A la carte restaurant with Mediterranean cuisine, open for dinner.
     
    Miramare
    Italian pizza and pasta a la carte restaurant, open for dinner.
     
    Viva Café
    Fusion a la carte restaurant with an international and modern cuisine, open for dinner.
On-Site Amenities
  • Beauty shop/salon
  • Bell staff/porter
  • Business center
  • Concierge desk
  • Continental breakfast†
  • Currency exchange
  • Exercise gym
  • Exterior corridors
  • Jacuzzi
  • Lunch served in restaurant
  • Beauty shop/salon
  • Bell staff/porter
  • Business center
  • Concierge desk
  • Continental breakfast†
  • Currency exchange
  • Exercise gym
  • Exterior corridors
  • Jacuzzi
  • Lunch served in restaurant
  • Meeting rooms†
  • Onsite laundry
  • Outdoor pool
  • Photocopy center
  • Restaurant
  • Sauna
  • Transportation†
  • Wakeup service
  • Wireless internet connection in public areas
Off-Site Amenities
  • Business Center
  • Copier
  • Fax Machine

† Fees may apply

On-Site Recreation
  • General †
    • Windsurfing
    • Introductory dive lessons
    • Boogie boards
    • Gymnasium with trainer
    • Water aerobics
    • Table tennis
    • Bocce ball on the beach

  • Kayaking †
  • Pool
  • Sauna †
  • Steam bath †
  • Tennis court †
  • Volleyball †
Off-Site Attraction
  • Akumal
  • Cancun
  • Cozumel
  • Puerto Morelos
  • Tulum

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 6170 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fantastic resort!!!

    This resort is fantastic. The food was first class. The shows really well done. Giselle the Entertainment manager is one of the hardest working people I know. I have to mention some of the five star staff we met. Fernando, Carlos (Roberto), Jose, Ivan, Mauricio, Jimena and Dayreth were incredible at their jobs and making people feel at home. There was always something to do or you could just relax. Bike rental was free and there’s a great 6 kilometre trail. The gym has everything you need. There’s a great paddle ball court on the roof. Plus the bartender in the main bar Cristian makes a great dirty martini. Crescencio the waiter on the beach is so fast and service oriented. Wonderful people. Beds were super comfy. Fitness and stretch was super fun too!!! 😊

    Feb 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Tiny resort, cozy and full of vegetation.

    Viva Azteca, a hidden gem, a tiny resort and cozy, full of vegetation, and a beautiful white sand beach, full of palm trees. The food was great, excellent customer service, and clean and renovated rooms. No reservations are needed for a la carte, and the food was beyond our expectations. The alcohol seemed to be a bit watered down, we had a Gin & tonic at the Viva Maya and I could feel the alcohol on that one. Be aware that your mini fridge gets filled one time with pop only, and you have a carafe to get filtered water from the dispenser located on each floor. The only thing that wasn't perfect, but this is not the management's fault, was the erosion of the shore. We did not mind walking 20-30 meters to the right side and entering the water from the next-door resort, Alegro Playacar. Apparently, this was a winter issue, the shore level should retract in the spring. We were there during the second week of January and it was not the seaweed season. You could see few one day, but the current was moving them quickly to the next resort. We booked a catamaran trip to Isla Mujeres from the guys selling activities on the beach, highly recommended. We bargained and we paid $90person. You have a snorkeling session included but that was more of a 500m swimming with nothing else to see besides seaweeds. I would recommend Viva Azteca by Wyndham to anyone.

    Feb 08, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Vivitos Kidsclub

    We stayed at the Viva Azteka for 2 weeks. the hotel is very nice we enjoyed the stay a lot. very good is the kids vivitos club! a spazial thanks to Michelle, Janet, Carlos and rebeca We stayed at the Viva Azteka for 2 weeks. the hotel is very nice we enjoyed the stay a lot. very good is the kids vivitos club! a spazial thanks to Michelle, Janet, Carlos and rebeca

    Feb 07, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Would come back

    We had an excellent time - good food especially at the buffet. It's clear that a lot of work goes on behind the scenes to make the experience positive for everyone. The animation team was also a lot of fun! Kudos to Enrique, Mauricio and Jonathan :)

    Feb 06, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    ¡FULFILLING EXPERIENCE!

    The best holiday trip i had by far, Viva Azteca was the best choice we could have ever made for our first time visiting México. Hope to be back here soon. Mauricio, Jimena, Dayreth, Jonathan, DJ Enrique, Giselle, Eleonora and the rest of the dancers/entartaining team were amazing filling our stay with joy and making grey days brighter! My special mention goes to Edilzar Aguilar Pinto, the most attentive and caring waiter in the resort. Works with his heart, remembering all the details and needs of every single guest he serves. Really remarkable of him. Going back home with a full heart and coming back as soon as we can🩷🥹

    Jan 27, 2025
Hotel Advisories
  • AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 26.89 Mexico Pesos per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

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