Waves Hotel & Spa by Elegant Hotels - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

1156 reviews

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  Paradise Hotel

  Lovely hotel our room was in the Adults only section with a great pool outside the room . Although we did have a problem for about 4 days our shower tray would Not empty and was up to the rim in water which did not flow away as it should. The staff were really Great and the food was very good although advertised with a Asian restaurant that looks like it took most of the year to open. Still not open while we were there some ten months after we booked. Very clean and in a good location with Bus stop outside and taxi always available , also you can book excursions from the hotel. There is a small beach and two pools and a good spa , all in all we had a great stay , I must say the Staff make this hotel from the very friendly Chef with her amazing omelettes to the waiters and reception staff and bar staff also Paul on Security . Many thanks to all who work very hard to make our stay perfect

  Mar 05, 2025
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  Fabulous Waves !

  We stayed at Waves for four nights after a cruise and were delighted with our stay. Our room was in the adults section over the road from the main hotel. The room was excellent and the pool area was very quiet and relaxing. Staff frequently passed by the pool area to ask if we needed any drinks which were very quickly brought round. The hotel is all inclusive with two main dining rooms. We tried both which were excellent and the Indian restaurant located within the adult area is outstanding ! Breakfast was varied and plentiful with something to suit everybody. Make sure to catch up with Ether who will cook you an omelette to perfection ! Such a lovely friendly lady who will also give you tips on how to create the perfect omelette at home. The bus stop is just outside the hotel and a trip to Bridgetown or Holetown on the reggae bus is an experience not to be missed. They run very frequently and are very cheap. We also went on a couple of trips (Sightseeing and turtle swimming) which were organised by Waves and as well as being very good were good value. Overall we felt very well looked after during our stay which was the perfect end to our holiday after a fairly busy weeks cruising. We thoroughly recommend Waves.

  Mar 02, 2025
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  Excellent Stay

  Went for a quick last minute vacation and we were pleasantly surprised! First thing is the staff! Awesome from the front desk, the servers and the fellow sweeping the stairs. Beach is small but oh well. I would recommend reserving your spot by 800am. Only 3 restaurants so we thought we would eat out. No the change up the menus and the food is excellent. We were just in Sandals in St Lucia and we found the food and the staff were superior at the Waves! I would recommend this hotel.

  Mar 01, 2025
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  Mediocre Marriott

  The previous reviews generally provide a balanced view of this property The hotel is extremely tired and in need of refurbishment. That said I did meet a few people who had stayed in the adult section across the road who suggested the rooms appeared to have been recently updated. We stayed in room 203 (Ocean Suite). An amazing view overlooking the sea. Our room was spacious but it was very tired and in need of some TLC. Neither the main door or the balcony doors fit correctly with large gaps around the edges. Not normally a problem but this resort is right between a busy road and the sea and there is significant traffic noise from 5am in the morning. We were woken every morning at around this time by the traffic. The road users / busses do like using their horns to attract attention. Otherwise the room is ok. No frills. A very basic mini bar with only 2 beers. No other alcohol and they generally remembered to refill daily!! Not every day though. Otherwise most things in the room worked adequately. Bathroom ok but also needs refurbishment. Tile grouting very grubby and silicone sealer looks like it was applied by a young child. A lot has been said about the beach in previous reviews. If you like your beach you will be hugely disappointed as we were. There is about 10 x 5 meters of it and they cram about 25 beds into the space. Unfortunately much of the beach has been eroded and most of the pictures presented by the hotel or the tour operators online misrepresent the current status of the beach. The water often washes up past your bed so don’t leave your flip flops on the sand or they will be washed away. Service in the beach is haphazard, depends on whether anybody has been assigned to it or remembers to come down from the bar. Watersport guys were great and helpful. Bar service was really good. No complaints there. Never had to wait long and the team working the bar were really good. One of the reasons we booked this resort was the option to be able to visit the sister hotels for both the beaches and restaurants. STAY IN ONE PLAY IN MANY is the Marriott slogan!! Unfortunately only one is open (Treasure Beach). Thankfully as the name suggests Treasure Beach does have a lovely Beach and we spent many days there. There was supposed to be a water taxi to this hotel but it “had sprung a leak” and wasn’t operating. We ended up walking (30mins) to it although a bus or taxi option also exists at your own expense. Food options at the hotel are limited to 2 restaurants. Seascape which is the only option for breakfast and lunch (buffet style) and alternates between a la carte and buffet in the evenings and Dosa an Indian option which is open 4 or 5 times a week. The food was generally good but the options for both buffet and a la carte are very limited and we got a bit bored with the limited selection during our 9 day stay. Reception staff were great and always tried to accommodate requests and sort meals at Treasure Beach etc. I thought they were very knowledgeable and always keen to help. We have stayed at a number of 4/5 star hotels across the Caribbean, Mexico, Dominican Republic and Europe and this resort is very mediocre in comparison. Probably a 3.5 star. We wouldn’t stay again. Couldn’t criticise any of the staff though. All excellent just trying to operate in a resort that needs some investment. I’d expected more from a Marriott.

  Feb 27, 2025
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  Family sunshine holiday

  We stayed here for a week in February 2025 and had a great stay. We were welcomed warmly on arrival by Ryan, who explained where everything was, and who was lovely and friendly throughout our stay. The hotel is a great size - not so big that you get lost, and the location, right on the beach, is lovely. Yes, in the last few weeks there beach has suffered with some sand erosion, but there is adequate space to sit / lounge / play. The team on the beach that run the water sports are great - we went out every day. Our room - an ocean view duplex - was fab, plenty of space for all of us, comfortable beds, good sized bathroom and a balcony with views to die for. Aircon was effective also. Rooms were cleaned daily, fresh towels whenever we wanted them. We didn’t have a bad meal - two restaurants and a coffee bar serving a wide range of foods, a mix of buffet and a la carte, and even the fussiest member of our party had no issue finding food she liked at each meal. The staff were great, friendly without being overwhelming or fake. They gave us loads of information about the island, where to go and what to do and made our stay even better. I would have no hesitation in recommending Waves as a place to stay - it’s in a great location, is clean and comfortable and the staff are great. Thank you to the Waves team for an excellent holiday.

  Feb 24, 2025