The Westin Playa Bonita Panama - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

5306 reviews

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  Excellent stay

  We spent 10 days in Feb 2025 at the Westin. When we checked in as Titanium member we got upgraded to a suite ocean view and balcony with access to the lounge. We enjoyed our stay and intent to come back next year for a longer period. The food at the lounge was more than good and service excellent specially with Marilyn and Jean Paul.

  Feb 16, 2025
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  Great place! But maybe make dinner reservations off the resort.

  The facilities and the staff are great! I’d give both of those factors 5 stars. The only reason I dropped the overall review is the food. We did not care for any of the food, at any of the restaurants on premises. If the food was improved, it would be a 5 star experience.

  Feb 16, 2025
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  Very Enjoyable!

  We stayed 6 nights here at the end of January to the beginning of February 2025. We really enjoyed our stay. We were promised an ocean view, which we didn't get because apparently they were over booked. I was mildly annoyed about that until I saw the rainforest view from the 11th floor balcony. It was incredible! The pool area wasn't crowded during the week but filled up on the weekend. Service around the resort was great. We enjoyed the music in the lobby bar on a couple of evenings. The food was awesome! We had a la carte meals every night except one. The Asian (sushi!) and steak house were both very, very good! We had lunch a la carte as well and breakfast most days at the Starfish Grill. It was usually quiet there and quite fast. The room was large and clean and the beds were so, so comfortable! The beach was interesting to me. You could swim in the ocean but not until late afternoon because the tide was out in the morning. I've never seen so many shells on a beach, either. When the tide was out you could walk a long way down from the resort and so we did a couple of times. All day long you can see ships lined up, waiting to cross the canal. That in itself makes the view from this resort unique. You can't see that everywhere! I would recommend this resort for anyone who wants a clean, relaxing and enjoyable place to stay.

  Feb 16, 2025
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  Not All-Inclusive

  Having never been to Panama previously, I am sorry that I picked this hotel for my first visit. Firstly I would not consider it all-inclusive. We were not allowed in most restaurants and fed hot dogs and hamburgers every day for lunch. After returning home, I learned through much questioning that there is a 2-tier all-inclusive system and that we could have upgraded but we were NEVER provided that option. The pools didn't ever seem to be cleaned. Most of the restaurants are closed and are used for Conference people only. There is a Swim-up bar however it is only open Friday - Sunday. The pool staff are phenomenal. And the lovely woman that greeted us for breakfast every day was delightful! The rest of the staff was questionable. Most were not overly friendly. The store in the hotel is hit and miss, we were never quite sure when it would close. You are not supplied water or pop in your room, you have to ask for it at the bar if you would like some. Our room was clean and the beds were comfortable. However, trying to get fresh towels seemed to be a bit a problem. Overall I would not stay here again, which is sad because I usually like the Westin brand.

  Feb 14, 2025
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  Westin stay

  The Westin is a great place to stay. The staff was great. The food was great. The accommodations were wonderful. I would hardly recommend staying at the Westin in Panama. The Playa Bonita Westin is outside of Panama City, so you are away from the hustle bustle of the city life. You can get an Uber very easily as long as you tell the front desk, the cab’s name and number of the plate. There are also several tours that the hotel offers, so if you want to go places and see things it’s very easy and very accommodating.

  Feb 05, 2025