Resort Details
- 24-hour front desk
- Accessible facilities†
- Accessible parking
- All-inclusive meal plan
- Baggage hold
- Banquet facilities
- Brailed elevators
- Bus parking
- Catering services
- Conference facilities
- 24-hour front desk
- Accommodations have bath in bedroom
Americans with Disabilities Act (ADA) compliance
Elevator access to all levels
Elevator near accessible rooms
Elevators have Braille Instructions
Flat terrain between parking and entrance
Public areas wheelchair accessible
Ramp access
Service animals allowed on property for people with disabilities
Service dogs allowed
Steps/staircases have handrails
Wheelchair accessible elevators
Wide entrance† - Accessible parking
- All-inclusive meal plan
- Baggage hold
- Banquet facilities
- Brailed elevators
- Bus parking
- Catering services
- Conference facilities
- Dry cleaning
- Elevators
- Exercise gym
- Express check-out
- Exterior corridors
- Free high speed internet connection
- Free parking
- Health club
- Heated pool
- Interior corridors
- Internet services
- Lunch served in restaurant
- Meeting rooms
- Oceanfront
- Onsite laundry
- Outdoor parking
- Outdoor pool
- Parking
- Photocopy center
- Ramp access
- Restaurant
- Room service - full menu
- Tennis court
- Truck parking
- Wheelchair access
- Wireless internet connection in public areas
- Copier
- Fax Machine
- High Speed Internet Connection
- Overhead Projector
- Printer
- Wireless Internet Connection
† Fees may apply
- Bridgetown
- Sir Grantley Adams International Airport
- Sir Grantley Adams International Airport
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
275 reviews
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Feb 19, 2025Not the best
Very disappointed with the this not cheap hotel. Housekeeping definitely needs to improve. Room was not cleaned for 2 days, on other days it was not cleaned until after 16:00 when I went on the hunt for a housekeeper. Needed more hangars - took 2 requests and 2 days before we go for any. Not cleaned to a high standard when cleaned. A lot of guests were English, but no breakfast tea to be found in the restaurant or the rooms. No hot water for 2 days. Lucy's Bar - decor a bit depressing. Could be cheered up a bit. Bar staff lovely. Tuesday night dinner around the pool, flimsy paper plates and mismatched plastic cutlery - not great! Night Entertainment - hit and miss Activities advertise for during the day - never happened. Lantern Pool Bar, needs fixing up and modernising . Drinks were good. Buffet restaurant - always something to eat, but food not hot enough. Communal washrooms - not great. Generally staff were pleasant, but also seem frustrated. This would be a great hotel, with movements!!!
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Feb 19, 2025Excellent stay
Feb 15 to 22 Hotel Room Design , Hotel Amenities 10/10 Overall Cleanliness. 10/10 including all public washrooms, spaces Staff: 10/10 every single staff person we interacted with was polite and helpful House keeping : 8/10 could be a little sharper Checkin 2/10. They really need to fix this. Not a good first impression. It took them 3 hours to check us in. Probably a backup with room cleaning. They did however send us off for food and drinks so that was good Food: 9/10. It’s resort food … lots of options , fresh fruit etc . Gets a bit monotonous after one week, as it would if you were back home and ate at the same restaurant for a week! A la carte restaurant : 10/10. Simply Awesome all around Entertainment : It’s resort entertainment so one size fits all. I wasn’t expecting Rihanna to perform Beach: we are on the Atlantic side so cannot swim off of this beach. Beach is sandy and well shaded so nice place to sit out and enjoy the sounds of the waves. Overall this has been a great experience. I am totally baffled by previous posts describing the hotel as filthy , staff as rude etc (These were posted the week we are here) I don’t know why one would spend their holiday time making lists of all the negative things they can complain about. Life is too short Enjoy
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Feb 19, 2025
A great hotel
Excellent hotel, great rooms and great staff - apart from reception! You are treated as a nuisance nearly every time that you interact with them. Check in is a lottery and takes what seems a long time and is inefficient to say the least! The restaurant is great with options to cover all tastes. The fine dining option is excellent - just book early/ The grill facility is a great option during the day as well. The evening entertainment is varied and extremely enthusiastic in delivery. The quality of food wherever you went was more than acceptable. There are three separate areas for the hotel, we were in the central part. The beach is accessible but the sea was too rough - it's on the east coast so faces the Atlantic. We would definitely be happy to return to this hotel. All the drinks were branded and good quality and available 24 hrs a day. The rum room was a pleasure to experience.
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Feb 18, 2025
Dirty Hotel
Room not cleaned properly or at all Mimi bar not filled Room door left wide open by cleaners Pools dirty Food average Cocktails nice Management useless Asked for dressing gown and slippers and got them on the last day after 2 weeks Nothing for children Constantly had to ask for milk and coffee for room No hot water in room for 2 days General cleaning very poor Communal toilets smelt dreadful
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Feb 18, 2025DO NOT STAY HERE
The room had human waste splattered all over the bathroom wall and smelled very foul and evidence that it was not cleaned. Escalated the matter and still waiting as all my pleas have been ignored. The staff at check in are miserable. Food is HORRID
- Check In: 4:00 PM
- Check Out: 12:00 PM
- Pet Policy : Pets Not Allowed