Customer Care Credit is valid on vacation packages or activities purchased through Funjet Vacations. Customer Care Credit expires one year from issue date and is nonrefundable, nontransferable and not replaceable if lost, stolen or destroyed. Customer Care Credit is VOID if altered or obtained fraudulently.
If you have a Customer Care Credit, you may check your balance at any time by entering your card and PIN numbers below.
HOW TO REDEEM CUSTOMER CARE CREDIT
To use your Customer Care Credit, start by shopping for a vacation package.
Once you have your preferred destination, hotel, dates, and excursions picked, you’ll have two options:
- If you have Air Credit, you will need to follow these steps to complete your booking.
- If you don’t have Air Credit, you can continue through the booking process as you normally would.
When you’re ready to complete your reservation and apply payment, do the following:
- Select "Gift, Service and Promotion Cards" from the payment type options.
- Enter your card number, PIN and amount you wish to apply to your package.
- Continue through the payment process to finalize your booking.
TERMS AND CONDITIONS
- Customer Care Credit expires one year from issue date.
- Customer Care Credit is non-refundable, non-transferable and is not replaceable if lost, stole or destroyed.
- Customer Care Credits from up to two (2) reservations may be used in one transaction.
- Customer Care Credit is VOID is altered or obtained fraudulently.
- Customer Care Credit is not a credit or debit card and has no implied warranties.
- Each purchase is deducted from the balance of the card. If the package price is greater than the value of the Funjet Vacations Customer Care Credit, the difference may be paid with an additional Funjet Vacations Customer Care Credit and/or a credit card. If the package price is less than the value of the Funjet Vacations Customer Care Credit, the balance will remain on the card until it is decreased to zero or until the card expiration date, at which time the card will be deactivated.
- Funjet Vacations reserves the right, and holder of the card agrees that Funjet Vacations may at any time change the terms of the program or contract with another third party to administer the Funjet Vacations Customer Care Credit program.
- A Funjet Vacations Customer Care Credit may not be resold by any unlicensed vendor under penalty of law; unlawful resale or attempted resale is grounds for seizure and cancellation without compensation.
- A Funjet Vacations Customer Care Credit will not be redeemed or exchanged for cash, check or credit, except where required by federal or applicable state law.
- A Funjet Vacations Customer Care Credit redeemed for travel is not refundable and not exchangeable. If travel is not taken, any funds originally associated with a Funjet Vacations Customer Care Credit will be considered used and will not be refunded.